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Roundtable April 16, 2026
Is GBS Ready for the Agentic AI Era? | Invite Only (Series 2)
Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Thursday, May 07, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI. … -
Roundtable March 31, 2026
Is GBS Ready for the Agentic AI Era? | Invite Only (Series 1)
Following our GBS Operating Model FutureCast workshop, Everest Group is convening a select group of GBS leaders for an interactive working session on Tuesday, April 14, to pressure test emerging perspectives on reimagining the operating model in the age of agentic AI. … -
In 2006, I visited my first captive center in Bengaluru. At the time, the model was still in its formative years – many multinational organizations were only beginning to explore the potential of setting up their own in-house centers…
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Briefings May 14, 2025
Building a Future-ready Business: Identifying Innovations for Future Success | In-person Tokyo Event
Everest Group hosted its exclusive launch event for its new Advanced SciTech Service. This program is designed to help you navigate the complex landscape of emerging science and technology, enabling you to integrate cutting-edge innovations effectively… -
The nasscom GCC Conclave 2025 nominations period is nearly here! Opening on Feb 4, 2025, the nominations will open for GCC leaders to put their businesses forward for recognition. Supported by Strategic Partner Everest Group, the…
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Blog Oct. 07, 2024
Vidipta Roy
Susmitha Devisetty
Sustainability in Engineering - How are Companies Evolving to Achieve their ESG Goals?
Sustainability is now a vital focus for engineering firms, driven by shifting consumer preferences, technological progress, and environmental awareness. This blog examines how companies are adapting their value chains and processes, in order to meet… -
Event March 28, 2024
Impact Sourcing: Discovering Key Talent and Revitalizing Business Outcomes
For the IT/BPS/GBS sectors, impact sourcing has become a key talent strategy, emerging from a niche pilot program to a transformative process for improved business results. This socially responsible process of outsourcing allows for greater inclusivity,… -
From enterprises to government agencies to the white-collar worker, no one will be spared the disruption that AI, and generative AI in particular, is ushering in. Ashish Sehdev, a Vice President at Everest Group, says there…
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Event Nov. 23, 2023
Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC | Webinar
Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,… -
Webinar Deck Nov. 23, 2023
Webinar Deck: Forward-looking Sourcing for 2024: Outsourcing, Location, and Pricing Strategies in APAC
Following a muted 2023, business leaders in the Asia-Pacific (APAC) region are cautiously optimistic about 2024. Within the current APAC sourcing market, as buyers prepare for the coming year, they are actively leveraging inventive commercial models,… -
Everest Group proudly participated in three noteworthy global sustainability events in Manhattan this September: Climate Week NYC, the 78th session of the UN General Assembly (UNGA 78), and the Clinton Global Initiative (CGI) annual meeting. These…
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Facilitated by Everest Group The life sciences industry is undergoing significant evolution and growth driven by advancements in technology, changing demographics, shifting regulatory landscapes, and emerging healthcare challenges. India has emerged as a key location for…
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Marketing has undergone a substantial transformation brought on by the adoption of digital technologies; however, support service delivery models have not kept up with the pace of change. GBS and GCC organizations can play a pivotal…
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Automotive original equipment manufacturers (OEMs), classified as Tier 1, 2, and 3, are experiencing a substantial and permanent change in customer preferences due to the widespread adoption of Software Defined Vehicles (SDVs) and Autonomous, Connected, Electric,…
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Blog March 23, 2023
Susmitha Devisetty
Inspiring Development Dialogue Event Demonstrates the Transformative Force of Impact Sourcing
Impact sourcing can transform individual lives, create diverse and inclusive workforces for employers, and deliver economic benefits to entire communities. Hearing first-hand about the power of impact sourcing at the Development Dialogue gathering in India was… -
Event March 01, 2023
Finance Shared Services to Global Business Services: A Journey Worth Taking? | Roundtable
The ACCA (Association of Chartered Certified Accountants) report released in September 2022, Finance Shared Services to Global Business Services: A Journey Worth Taking? evaluated the relative maturity of Finance Shared Services (FSS) organisations compared to Global Business Services… -
Sustainability has moved from the fringes to the center of strategic planning for CEOs worldwide. For this reason, we recently held a survey to learn how organizations are planning for sustainability in 2023 and uncover the…
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Event March 03, 2022
The Ukraine-Russia Conflict: Will Service Delivery from Ukraine and the CEE Region Suffer? | Virtual Roundtable
Russia’s invasion of Ukraine on February 24 threatens the service delivery ecosystem in Ukraine. While the country's eastern regions are under direct and immediate attack, other major centers in Ukraine, including Kyiv and Lviv, are also… -
Webinar Deck Dec. 10, 2020
Webinar Deck: 2021 Outlook: Recalibrating for Resilience
On December 10, Everest Group hosted a webinar titled, "2021 Outlook: Recalibrating for Resilience." This annual, much-anticipated webinar revealed the results of the 2021 Key Issues Study focused on global sourcing. This year, Everest Group was… -
Viewpoint June 26, 2020
Workforce Productivity: The Next Frontier in Improving Organizational Efficiency
Fast-evolving customer needs and increasing pressure on margins are driving enterprises to focus on agility, process efficiency, and precision. For decades, enterprises have leveraged offshoring, automation, and cost optimization to improve organizational efficiencies. As the benefits…
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