• Market Insights™
    May 07, 2026

  • Viewpoint
    April 30, 2026

    Global Capability Centers (GCCs) have long served as reliable engines of cost efficiency, skilled talent, and scaled execution, delivering sustained value in an era defined by labor arbitrage and operational excellence. However, in an AI-first enterprise…
  • Viewpoint
    Jan. 15, 2026

    India’s long-awaited labor law overhaul moved from legislation to implementation in 2025. Several provisions under the Code on Wages, Industrial Relations Code, Code on Social Security, and the Occupational Safety, Health, and Working Conditions Code took…
  • Recent currency movements are reshaping global services delivery’s economics. The Indian Rupee’s (INR’s) depreciation against major buyer currencies – including the US dollar, British pound, and euro – has materially improved India’s offshore cost competitiveness, while…
  • Event
    Sep. 24, 2024

    Driven by multiple disruptions over the last five years, including the COVID-19 pandemic, talent shortages, economic pressures, supply chain disruptions, and geopolitical tensions, enterprises are rethinking their sourcing strategies. This has introduced a new layer of…