In this video, Nikhil Malhotra, Vice President at Everest Group, explores the evolving role of Global Capability Centers (GCCs) in driving innovation and solving real-world problems. As enterprises reimagine the value of GCCs, Nikhil emphasizes the importance of cultivating talent, building trust-based models, and embracing advanced technologies like generative AI. Discover how GCCs are transitioning from execution engines to trusted innovation partners and why now is the time to think beyond cost and scale. Nikhil also highlights the upcoming Nasscom GCC Conclave and awards this April, where Everest Group will be Strategic Partner. As the industry comes together to shape the next chapter of the GCC model, this moment offers an opportunity to drive meaningful progress through collaboration, innovation, and purpose.

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