Over the years, application management has evolved as a multifaceted practice area with disruptive technologies and evolving enterprise priorities.
Given the current macroeconomic forces at play and rising cost pressures, enterprises are leveraging application management services as a key lever to achieve business objectives such as improved resilience, enhanced customer experience, and maximized RoI.
Everest Group is launching a dedicated research effort in this space to examine demand trends, evaluate service providers’ capabilities, map them on the proprietary PEAK Matrix® framework, and develop compelling market insights to provide strategic decision support for enterprises globally.
This research will result in two reports:
- The Application Management Services PEAK Matrix® Assessment 2024 – a flagship report assessing service providers catering to enterprises across all geographies, industries, and buyer size segments
- The Application Management Services for Mid-market Enterprises PEAK Matrix® Assessment 2024 – an inaugural report assessing service providers catering to mid-market enterprises (with annual revenues less than US$ 5 billion)