Over the years, application management has evolved as a multifaceted practice area with disruptive technologies and evolving enterprise priorities.
Given the current macroeconomic forces at play and rising cost pressures, enterprises are leveraging application management services as a key lever to achieve business objectives such as improved resilience, enhanced customer experience, and maximized RoI.
Everest Group is launching a dedicated research effort in this space to examine demand trends, evaluate service providers’ capabilities, map them on the proprietary PEAK Matrix® framework, and develop compelling market insights to provide strategic decision support for enterprises globally.
This research will result in two reports:
PEAK Matrix® assessments are Everest Group’s service to our enterprise clients. We aim to include the most relevant players to help our clients make informed sourcing decisions based on the true and complete picture of the supplier space.
Providers leverage these assessments to market their capabilities to enterprises and their clients. In addition to being a marketing tool, participants featured on the specialized PEAK Matrix assessment receive enhanced visibility and are viewed with trust in the marketplace.
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