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PEAK Matrix®
Trust and Safety Services
Trust & Safety

Trust and Safety Services PEAK Matrix® Assessment

by Abhijnan Dasgupta and 3 others
PEAK Matrix®
Marketing Services PEAK Matrix® Assessment 2024

Marketing Services PEAK Matrix® Assessment

by Mustafa Pitolwala and 2 others
Market Insights™
The Wealth Management Technology Provider Landscape
IT Services Service Provider Industry

The Wealth Management Technology Provider Landscape | Market Insights™

by Apoorva A and 6 others
Market Insights™
Wealth Management at and Inflection Point - From Persona- to Person-based Personalization
IT Services Service Provider Industry

Wealth Management at and Inflection Point – From Persona- to Person-based Personalization | Market Insights™

by Apoorva A and 6 others
Market Insights™
GBS Organizations Expect Headcount to Increase in 2024, in Line with Enterprises’ Expectations
Outsourcing Shared Services / Global Business Services Centers

GBS Organizations Expect Headcount to Increase in 2024, in Line with Enterprises’ Expectations | Market Insights™

by Meghna Thomas and 3 others
Market Insights™
GBS Organizations Are Cautiously Optimistic about 2024, Anticipating Positive Business Growth
Outsourcing Shared Services / Global Business Services Centers

GBS Organizations Are Cautiously Optimistic about 2024, Anticipating Positive Business Growth | Market Insights™

by Meghna Thomas and 3 others
Market Insights™
GBS Organizations Expect Generative AI to Have a Material Impact on Their Workflows
Outsourcing Shared Services / Global Business Services Centers

GBS Organizations Expect Generative AI to Have a Material Impact on Their Workflows | Market Insights™

by Meghna Thomas and 3 others
Market Insights™
Traditional AI + Generative AI
Outsourcing Procurement / Supply Chain

Traditional AI + Generative AI | Market Insights™

by Amit Lad and 2 others
PEAK Matrix®
Financial Crime and Compliance (FCC) Operations Services
Insurance Industry

Financial Crime and Compliance (FCC) Operations Services PEAK Matrix® Assessment

by Suman Upardrasta and 3 others
Market Insights™
Customer Experience Operational and Business Analytics
CX / Customer Experience Service Provider Industry

Customer Experience Operational and Business Analytics | Market Insights™

by Shirley Hung and 3 others