- The Business Case for RPA: High Value Creation with Relatively Low Risk | Market Insights™
- The Rough and the Smooth of Business Process Automation Technologies: Initial Insights of Our Deep Dive | Sherpas in Blue Shirts
- Wipro Commits to Service Delivery Automation | Sherpas in Blue Shirts
- RPA Breaks Link between FTEs and Service Transactions | Sherpas in Blue Shirts
- The Automation Technology Starter Question | Sherpas in Blue Shirts
- Quick Takes on Robotic Automation | Sherpas in Blue Shirts
- Automation Could Replace 25-40% of FTEs | Market Insights™
- Cumulative Benefits of Service Delivery Automation | Market Insights™
- Business Process Service Delivery Automation (BPSDA): Beyond Cost Savings | Market Insights™
- Service Delivery Automation Deployment Map | Market Insights™