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Displaying 11-20 of 23

Blogs
Automation

Using Technology to Assess Contact Center Agents’ Language Skills | Blog

by Shirley Hung and 1 other
Blogs
IT Services

Is Latin America the Emerging Region for Technology Services Delivery? | Blog

by Hemant Rathore and 1 other
Market Insights™
Global Sourcing Map 2018
Onshoring

Global Sourcing Map 2018 | Market Insights™

by StaffWriter
Market Insights™
Everest Group’s 2018 Locations Strategies Predictions
Location Strategy

Everest Group’s 2018 Locations Strategies Predictions | Market Insights™

by StaffWriter
Market Insights™
Pricing Shared Services / Global Business Services Centers

IT Infrastructure Services – 10 Key Resource Pricing Drivers | Market Insights™

by StaffWriter
Blogs
nearshore and offshore locatoins
Onshoring

The Dichotomy of Current and Future Offshore/Nearshore Delivery Locations | Sherpas in Blue Shirts

by StaffWriter and 1 other
Blogs
H1B Visa and offshore service provider
Outsourcing Shared Services / Global Business Services Centers

Are Offshore-heritage Service Providers “H-1B Visa Abusers” or “Sitting Ducks”? | Sherpas in Blue Shirts

by Sakishi Garg
Blogs
H1-B Visa reform impacts onsshore and offshore margins
Onshoring Outsourcing

Marginal Margin Impact from H1-B Visa Reforms? Maybe Not | Sherpas in Blue Shirts

by StaffWriter
Market Insights™

Off- & Nearshore Delivery Continues to Entice | Market Insights™

by StaffWriter
Blogs
Contact Center Outsourcing
CX / Customer Experience Onshoring

Are There Productivity Differences Across Contact Center Locations? Yes, But … | Sherpas in Blue Shirts

by StaffWriter