- Location Activity Increased in 2015 | Market Insights™
- Key Global Services Location Opportunities for 2016 | Market Insights™
- Global Locations Investments Lead Demand | Market Insights™
- Global Service Center Locations Shifting | Market Insights™
- Global services delivery: The World Is Not Enough | Market Insights™
- On Her Majesty’s Secret (Global) Service| Market Insights™
- APAC Dominates Global Services Market Share | Market Insights™
- Nearshore Locations Increasingly Popular Among UK GICs | Market Insights™
- “Food” for Thought: Biscuits Versus Cookies | How UK- and US-based Firms Differ in Their Sourcing Decisions | Sherpas in Blue Shirts
- “You’re Still the One” – Why Nearshore UK Contact Center Locations Still Matter | Sherpas in Blue Shirts
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About Us
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We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
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- Who We Serve
-
How We Help
-
Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.
- Memberships
- Tools
- Projects
-
-
Insights
-
Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.
- Featured Insights
-
-
Events
-
Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.
- Conferences
-
-
About Us
-
We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
-