- Work from Home: 3 Underrated Impacts We Should Be Talking About
- Surprising Sub-saharan Africa and the Continent’s Growing Relevance for Service Delivery: What You Need to Know to Select Your Next Offshore Location
- Anticipated Shoring Mix Changes Through Mid-Year 2022 | Market Insights™
- Future of Work from Home in GBS Organizations – Separating Hype from Reality
- COVID and India’s Viability as a Third-party Services Destination
- High Spike in COVID-19 in India Affecting Workforce for Third-party Services in the US
- Which Call Center Agent Model Is Right for Your Business during and after COVID-19?
- New India Department of Telecom (DoT) Guidelines for Remote Delivery Are a Game Changer | Blog
- Biden Impacts On H-1B Visas And Outsourcing | Blog
- Onshore Global Business Services Centers on the Rise in Europe | Market Insights™
- Who We Serve
-
How We Help
-
Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.
- Memberships
- Tools
- Projects
-
-
Insights
-
Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.
- Featured Insights
-
-
Events
-
Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.
- Conferences
-
-
About Us
-
We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
-
- Who We Serve
-
How We Help
-
Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.
- Memberships
- Tools
- Projects
-
-
Insights
-
Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.
- Featured Insights
-
-
Events
-
Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.
- Conferences
-
-
About Us
-
We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.
-