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Webinars
02-27-24_Decoding Supplier Relationship Management Technologies_1200x628

Global Services Lessons Learned in 2023 and Top Trends to Know for 2024 | Webinar

On-demand Webinar

1 hour

Market Insights™
GBS Organizations Expect Headcount to Increase in 2024, in Line with Enterprises’ Expectations
Outsourcing Shared Services / Global Business Services Centers

GBS Organizations Expect Headcount to Increase in 2024, in Line with Enterprises’ Expectations | Market Insights™

by Meghna Thomas and 3 others
Market Insights™
GBS Organizations Are Cautiously Optimistic about 2024, Anticipating Positive Business Growth
Outsourcing Shared Services / Global Business Services Centers

GBS Organizations Are Cautiously Optimistic about 2024, Anticipating Positive Business Growth | Market Insights™

by Meghna Thomas and 3 others
Market Insights™
GBS Organizations Expect Generative AI to Have a Material Impact on Their Workflows
Outsourcing Shared Services / Global Business Services Centers

GBS Organizations Expect Generative AI to Have a Material Impact on Their Workflows | Market Insights™

by Meghna Thomas and 3 others
Videos

A Breakfast Briefing | What Will Enterprises Expect from Gen AI and Their Service Providers?

by Rohitashwa Aggarwal
Videos

What Are the Big Themes in the GBS Space for 2024?

by Rohitashwa Aggarwal
Webinars
02-13-2024_Charting the GBS Course for 2024_GTP_1200x628

Charting the GBS Course for 2024: Accelerating and Sustaining Success | Webinar

On-demand Webinar

1 hour

Blogs
Shared Services / Global Business Services Centers

Going Gig? Not Like Eating a Piece of Cake | Blog

by Deborah Kops
Blogs
Shared Services / Global Business Services Centers

 Lipstick Doesn’t Look Good on Pigs | Blog

by Deborah Kops
Market Insights™
Service Provider Compass – CXM Services Delivery from Mexico – 2023
Location Strategy Outsourcing

Service Provider Compass – CXM Services Delivery from Mexico – 2023 | Market Insights™

by Mihir Sinha and 2 others