• Who We Serve
    Back

    Who We Serve

    We strengthen bold leaders – from the world’s largest companies to ambitious disruptors – helping them outpace the competition and shape the future.

    Client Stories
    • Enterprises
      • Customer Experience
      • GBS / Shared Services
      • IT and Tech
      • R&D and Innovation
      • Sourcing and Vendor Management
    • Service Providers
      • Executive Leadership
      • Sales and Marketing
      • Analyst Relations
      • Pricing & Strategic Deals
    • Technology Providers
    • Industries
      • Banking and Financial services
      • Healthcare
      • Insurance
      • Life Sciences
      • Private Equity Firms and Investors
      • Professional Services
      • Retail and CPG
      • Technology
  • What We Offer
    Back

    What We Offer

    Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.

    All Memberships & Offerings
    • NEW Advanced SciTech
    • Featured Memberships
      • Advanced SciTech
      • CX Excellence
      • Forces & Foresight™
      • GBS / Shared Services
      • Outsourcing Excellence
      • Talent Excellence
    • Custom Decision Support
      • Location Strategy
      • Market Assessments
      • Peer Intelligence
      • Pricing Research & Metrics
      • Provider Capabilities
      • Talent
    • Published Research
      • PEAK Matrix®
      • Pinnacle Model®
    • Analytics Platforms Memberships
      • Price Genius™
      • Talent Genius™
  • Our Expertise
    Back

    Our Expertise

    We blend deep industry expertise with leading-edge research driving growth, innovation, and resilience. With Everest Group, data meets strategy, and vision turns into measurable impact.

    Become a Member
    • Business Process Services
      • Customer Experience Management
      • Finance & Accounting
      • Human Resources
      • Industry-specific Processes
      • Marketing Services
      • Procurement and Supply Chain
      • Trust & Safety
    • Engineering Services
      • ER&D Services
      • Software Product Engineering Services
    • IT Services
      • Application Services
      • Cloud & Infrastructure Services
      • Cybersecurity Research Membership
      • Digital Services
      • Enterprise Platform Services (EPS)
      • Industry-specific Technology Services
    • Tech
      • Advanced SciTech
      • AI Technology
      • Digital & Next-gen
      • Generative AI
    • Sourcing
      • GBS / Shared Services/ GICs
      • Impact Sourcing
      • Outsourcing
      • Pricing Research & Metrics
    • Other
      • Sustainability
      • Talent & Locations
  • Insights
    Back

    Insights

    Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.

    All Insights
    • Featured Insights
      • AI Technology
      • Generative AI
      • Sourcing Expertise
      • Sustainability
    • Blogs
    • Events
    • Market Insights™
    • In the news
  • Company
    Back

    Company

    We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.

    Become a member
    • About Us
    • Leadership Team
    • Newsroom
    • Careers
  • Contact Us
  • Reports

Europe

Filter

Displaying 71-80 of 229

Blogs
Abstract motion-blurred view from a moving train
CX / Customer Experience

Six Common Challenges Customer Experience (CX) Leaders Face | Blog

by David Rickard
Blogs
Recruitment Process Outsourcing - RPA
IT Services

Contact Center Security Best Practices for Leaders to Consider | Blog

by Anubhav Das and 1 other
Blogs
Stop Trivializing AI: It is not just Automation
Automation

Digital Transformations: 5 Emerging Trends in the Intelligent Process Automation Market

by Anil Vijayan
Blogs
ESG and Sustainability Location Strategy

The Ukraine-Russia War is Impacting Global Sustainability Initiatives and Derailing Progress in Meeting SDG Goals | Blog

by Meenakshi Narayanan and 2 others
Blogs
Talent

Deconstructing the Future of Work Trends

by Anil Vijayan
Events

GSA Global Festival of Sourcing

Events

IT Procurement & Sourcing Summit Nordic | Event

In the news
Automation

5 Intelligent Process Automation Trends to Watch | In the News

by StaffWriter
Blogs
Location Strategy Talent

Rising Prominence of Africa in Technical Support and Other Value-added Services

by Rananjay Kumar and 1 other
In the news

Why a Data Strategy Is Key as Businesses Implement AI | In the News

by StaffWriter
of 23
Next

Make better business decisions

Let’s Connect

Connect

Sign Up for Insights

Get the latest insights, trends, and strategies delivered straight to your inbox. Join Everest Group’s newsletter to stay at the forefront of what’s next.

Info

  • About Us
  • Office Locations
  • Newsroom
  • Careers
  • Equal Opportunity Employer

Explore

  • Access Reports
  • Memberships
  • Custom Decision Support
  • Published Research
  • Everest Group Market Intelligence

Help

  • Custom Decision Support
  • Using the reports portal
  • Contact Us

Policies

  • Privacy Notice
  • Terms of use
  • Legal
  • Citation Policy
  • Do Not Sell or Share My Personal Information
  • Everest Group’s Research Participation Terms

© 2025 Everest Global, Inc.

Let's Connect