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Blogs
Automation CX / Customer Experience Financial Services Industry Healthcare Industry Human Resources Services Insurance Industry Internet of Things IT Services Life Sciences Industry Talent

What is Everest Group Engage and the Pragmatic Edge? Announcing Everest Group Engage 2025 – London | Blog

by StaffWriter
Blogs
Automation CX / Customer Experience Technology Industry

Beyond Automation: How Conversational Artificial Intelligence (AI) Chatbots Enhance Customer Engagement | Blog

by Simran Agrawal and 2 others
Blogs
CX / Customer Experience

The Product-led Operating Model (PLOM) Transition: Why Your Strategy Might Be Obsolete? | Blog

by Parul Trivedi and 1 other
Webinars
11-05-2024 - The Year in Review for CXM_1200X628_GTP

The Year in Review for CXM: Market Developments and the Outlook for 2025 | Webinar

On-Demand Webinar

1 hour

Blogs
Automation CX / Customer Experience

Bringing the Vision of Unified Customer Experience (CX) to Fruition: Shining a Spotlight on Sprinklr | Blog

by Anubhav Das and 1 other
Blogs
CX / Customer Experience Technology Industry

Retail Media Networks Are Making Millions—Here’s How You Can Too! | Blog

by Abhilasha Sharma and 1 other
Events

Mapping the CXM Outsourcing Landscape for Africa | Webinar

October 14, 2024

4:00 PM PT | 7:00 PM ET

Webinar

LinkedIn Live
10-03-2024 - One Voice, Many Languages - 1280x720 (1)

One Voice, Many Languages: Exploring Language Translation & Accent Neutralization Tech | LinkedIn Live

On-Demand LinkedIn Live

1 hour

LinkedIn Live

The Evolution of Next-gen Customer Engagement Platforms | LinkedIn Live

On-Demand LinkedIn Live

1 hour

Market Insights™
Generative AI Deployment Trends in Customer Experience
CX / Customer Experience Outsourcing

Generative AI Deployment Trends in Customer Experience | Market Insights™

by Simran Agrawal and 3 others