• Reports
  • Our Coverage
  • Contact Us
  • Sign In
  • Sign In
  • Who We Serve
    • Enterprises
      • Global Business Services (GBS) and Shared Services
      • Customer Experience (CX)
      • IT & Tech
      • R&D and Innovation
      • Sourcing & Vendor Management
    • Service Providers
      • Executive Leadership
      • Pricing & Strategic Deals
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
    • Technology Providers
      • Marketing & Analyst Relations
      • Ecosystem & Alliances
      • Enterprise Platforms
      • Industry Tech
      • Function Tech
    • Industries
      • Banking & Financial Services
      • Healthcare
      • Insurance
      • Life Sciences
      • Private Equity Firms & Investors
      • Professional Services
      • Retail & CPG
      • Technology
  • How We Help
    • Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.

      All Memberships
    • Memberships
      • Advanced SciTech
      • CX Excellence
      • Global Business Services (GBS) & Global Capability Centers (GCC)
      • Forces & Foresight™
      • Data, Analytics & AI
      • Outsourcing Excellence
      • Pricing Research & Metrics
      • For Function Leaders
      • For Growth Leaders
    • Tools
      • EGMI
      • Price Genius™
      • Talent Genius™
      • Tashi
    • Projects
      • Location Strategy
      • Market Intelligence
      • Peer Intelligence
      • Pricing Research & Metrics
      • Provider Capabilities
      • Talent Intelligence
  • Insights
    • Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.

      All Insights
    • Featured Insights
      • AI Technology
      • Impact Sourcing
      • Sourcing Expertise
      • Sustainability
      • US Administration Policy Impact
      • Latest Insights
      • Blogs
      • In the News
  • Events
    • Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.

      All Events
    • Conferences
      • Engage London 2026
      • Engage Bengaluru 2025
      • All Conferences
      • Webinars
      • Roundtables
      • Analyst Collaborations
      • All Events
  • About Us
    • We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.

      Become a Member
      • About Us
      • Careers
      • Leadership Team
      • Newsroom
  • Join Us
All Research
    • Reports
    • Our Coverage
    • Contact Us
    • Sign In
    • Who We Serve
      • Enterprises
        • Global Business Services (GBS) and Shared Services
        • Customer Experience (CX)
        • IT & Tech
        • R&D and Innovation
        • Sourcing & Vendor Management
      • Service Providers
        • Executive Leadership
        • Pricing & Strategic Deals
        • Marketing & Analyst Relations
        • Ecosystem & Alliances
      • Technology Providers
        • Marketing & Analyst Relations
        • Ecosystem & Alliances
        • Enterprise Platforms
        • Industry Tech
        • Function Tech
      • Industries
        • Banking & Financial Services
        • Healthcare
        • Insurance
        • Life Sciences
        • Private Equity Firms & Investors
        • Professional Services
        • Retail & CPG
        • Technology
    • How We Help
      • Our memberships, custom support, and in-depth published research equip you with the reliable information you need to make data-led decisions with measurable success.

        All Memberships
      • Memberships
        • Advanced SciTech
        • CX Excellence
        • Global Business Services (GBS) & Global Capability Centers (GCC)
        • Forces & Foresight™
        • Data, Analytics & AI
        • Outsourcing Excellence
        • Pricing Research & Metrics
        • For Function Leaders
        • For Growth Leaders
      • Tools
        • EGMI
        • Price Genius™
        • Talent Genius™
        • Tashi
      • Projects
        • Location Strategy
        • Market Intelligence
        • Peer Intelligence
        • Pricing Research & Metrics
        • Provider Capabilities
        • Talent Intelligence
    • Insights
      • Our wealth of resources inspires ideas and new ways of thinking with real-world solutions and the latest trends that drive your business forward.

        All Insights
      • Featured Insights
        • AI Technology
        • Impact Sourcing
        • Sourcing Expertise
        • Sustainability
        • US Administration Policy Impact
        • Latest Insights
        • Blogs
        • In the News
    • Events
      • Discover the latest trends our analysts are covering with live and virtual events packed with practical insights.

        All Events
      • Conferences
        • Engage London 2026
        • Engage Bengaluru 2025
        • All Conferences
        • Webinars
        • Roundtables
        • Analyst Collaborations
        • All Events
    • About Us
      • We’re committed to helping you get it right. Through trusted expertise, rigorous research, and practical insights, we enable businesses to make confident decisions.

        Become a Member
        • About Us
        • Careers
        • Leadership Team
        • Newsroom
    • Join Us
    Return to Search
    • The Ever-Expanding FAO Value Proposition | Market Insights™
    • Recruitment Process Outsourcing Market Remains Hot, Posting 17 Percent Growth Rate in 2015 | Press Release
    • Top Two Procurement Outsourcing Drivers: Cost Reduction, Analytics | Press Release
    • Banking BPO – Service Provider Landscape with PEAK Matrix™ Assessment 2016 | Market Insights™
    • Healthcare Providers’ Technology Mandate Themes | Market Insights™
    • Transformation Services Procurement: What’s Wrong with this Picture? | Sherpas in Blue Shirts
    • The PO Value Proposition: Transitioning from Cost to Cost+Value | Market Insights™
    • By the Numbers: Robotic Process Automation in FAO | Market Insights™
    • Perspective on Wipro’s Cost Reduction | Sherpas in Blue Shirts
    • Cali Offers One of the Lowest Cost Options in Latin America | Market Insights™
    Make better business

    decisions

    Let's Connect

    Connect

    Sign up for Insights
    Get the latest insights, trends, and strategies delivered straight to your inbox. Join Everest Group’s newsletter to stay at the forefront of what’s next.

    "(Required)" indicates required fields

    • Info
      • About Us
      • Careers
      • Newsroom
      • Office Locations
      • RFI Agenda
    • Explore
      • Access Reports
      • Custom Decision Support
      • Memberships
      • Published Research
    • Help
      • Analyst Briefings
      • Analyst Inquiry
      • Using the Research Portal
      • Contact Us
    • Policies
      • Do Not Sell or Share My Personal Information
      • Equal Opportunity Employer
      • Everest Group's Research Participation Terms
      • Legal
      • Privacy Notice
      • Research Citation and Award Recognition Guidelines
      • Terms of Use
    © 2025 Everest Global, Inc.
    All Research