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PEAK Matrix®
Supply Chain Management (SCM) BPS PEAK Matrix® Assessment 2025
Procurement / Supply Chain

Supply Chain Management (SCM) BPS PEAK Matrix® Assessment

by Shirley Hung and 6 others
PEAK Matrix®
Capital Markets Operations Services PEAK Matrix® Assessment 2025
Banking Industry

Capital Markets Operations Services PEAK Matrix® Assessment

by Manu Aggarwal and 4 others
Events

Future-Proofing Outsource Partner Strategies Amid Global Uncertainty | Webinar

On-Demand Webinar

1 hour

Events

The Professional Services Commercial Playbook: Pricing, AI, and Business Value | Webinar

On-Demand Webinar

1 hour

Events

The Mid-2025 Deal Commercials Roundup: Cost, Pricing, and the Future Impact of AI | Webinar

On-Demand Webinar

1 hour

Events
Creating Opportunity in Times of Uncertainty: An Intimate Engagement Created Exclusively for BPO Operators

Creating Opportunity in Times of Uncertainty: An Intimate Engagement Created Exclusively for BPO Operators

Thursday, May 8

10:30-11:15am

Munich, Germany

Webinars

Outsourcing Services Cost and Pricing: The Trends to Know to Focus on the Win | Webinar

On-Demand Webinar

1 hour

Webinars

Navigating Cost and Price Dynamics in Volatile Markets | Webinar

On-Demand Webinar

1 hour

Market Insights™
Generative AI Deployment Trends in Customer Experience
CX / Customer Experience Outsourcing

Generative AI Deployment Trends in Customer Experience | Market Insights™

by Simran Agrawal and 3 others
Market Insights™
Gen AI Deployment’s Impact on CX
CX / Customer Experience Outsourcing

Gen AI Deployment’s Impact on CX | Market Insights™

by Simran Agrawal and 3 others