Sitemap - Everest Group

Register for our May 24 Webinar, 5 Ways to Transform Your Workforce and Location Strategy Amid Global Uncertainties.

Who We Serve
- - IT Leaders
    - - Our deep research and insight focuses on today's pivotal IT topics of cost, sourcing, talent, and productivity.
  - Service Providers
    - - With deep, earned knowledge, we help service providers make vital decisions about services, pricing, and locations in a constantly changing environment.
  - Global Business Services / Shared Services Leaders
    - - We help global business services (GBS) / shared services organizations unlock value for their organizations
  - Sourcing and Vendor Management Leaders
    - - Our insights and analysis help you consistently get the results you want from your contracts and provider relationships.
  - Markets
    - - We help enterprises navigate the complex European market, providing invaluable expertise when making critical, strategic decisions related to using and delivering services.
      - European Market
  - Industries
What We Offer
- - Custom Decision Support
    - - Strategic advice, analysis, and robust problem-solving applied through the lens of your unique context.
      - Benchmarking
      - Locations
      - Market Assessments
      - Peer Intelligence
      - Pricing & Contracting
      - Provider Capabilities
      - Talent
  - Memberships
    - - 24/7/365 access to research, data sets, and tools that can be tailored to your needs, plus ongoing analyst inquiry.
      - For Enterprises
        Outsourcing Excellence Membership
        GBS / Shared Services Membership
        Talent Excellence Membership
      - For Service Providers
      - For All Others
  - Published Research
    - - Fact-based analysis and expertise to inform your thinking and help you accomplish business performance breakthroughs.
      - Our Approach
      - PEAK Matrix®
      - Pinnacle Model®
  - Consulting
  - All Capabilities & Offerings
Our Expertise
- - Business Process Services
    - - Covering all major functions in BPS and BPO, we offer a unique depth and breadth of analysis.
      - Customer Experience Management
      - Finance & Accounting
      - Human Resources
      - Procurement & Supply Chain
      - Industry-Specific Processes
  - Engineering Services
    - - Informed by deep knowledge of all major functions in engineering services, we help you understand challenges and uncover opportunities.
  - ESG and Sustainability
    - - Achieve your social responsibility goals with our ESG and sustainability insights
  - Information Technology Services
    - - We offer research insights about the impact of cloud, digital, and automation to help you capture more value from information technology services.
      - Application Services
      - Cloud & Infrastructure
      - Digital Services
      - Industry-Specific Technology Services
  - Sourcing Expertise
    - - Our fact-based analysis of providers, relationships, locations, best practices, and next-gen technologies enables solid sourcing decision-making.
      - Outsourcing
      - GBS / Shared Services / GICs
      - Impact Sourcing
  - Digital & Next Gen Expertise
    - - We help you define and realize success in digital transformation by thinking of it not as a series of technology implementations but rather as a series of journeys.
      - view larger
  - Talent & Locations Expertise
    - - Regardless of where you are in your maturity curve, we help you address systemic challenges while accelerating and optimizing your talent and location strategies.
      - View larger
Our Thinking
- - Automation & AI
    - Thought leadership that boldly contemplates the rewards and risks of leaning on automation, AI, and machine learning to turbo charge productivity and competitive position.
  - ESG and Sustainability
    - Achieve your social responsibility goals with our ESG and sustainability insights
  - Ukraine-Russia Crisis
    - As the Ukraine-Russia crisis unfolds, we are here to help you navigate the impact of service delivery from Ukraine and the CEE region.
  - Sourcing
    - Nearly three decades spent shaping sourcing best practice lends us a nuanced yet disruptive perspective about what’s possible today.
  - Blog
    - Nearly three decades spent shaping sourcing best practice lends us a nuanced yet disruptive perspective about what’s possible today.
  - Market Insights™
    - Intelligence from across the full spectrum of our research in concise, easily accessible infographics.
  - Quick Polls
    - Participate in and use the findings of our quick polls on today's hot issues to fine-tune your journey’s next step.
Events
- - Webinars and Virtual Roundtables
    - Experience some of our best thought leadership virtually and conveniently.
  - Conferences
    - Our analysts bring their energy and bold thinking into the community, onto the stage, behind the microphone, onto the panel.
About Us
Careers
- - Industry Analyst Careers
    - If you crave an environment where you will do your best work, inspire your clients and be inspired by your coworkers, we'd love to connect with you.
  - Corporate Careers
    - If you crave an environment where you will do your best work, inspire your clients and be inspired by your coworkers, we'd love to connect with you.
  - Current Openings
    - If you crave an environment where you will do your best work, inspire your clients and be inspired by your coworkers, we'd love to connect with you.

Contact Us
Access Reports

Home / Sitemap

Sitemap

2022 Key Issues Survey | It’s Not a Talent War, It’s a New Reality
A Look Inside Everest Group’s Culture
About Us
- Careers
- Leadership
  - Corporate Leadership Team
  - Research Leadership Team
- Partnerships & Affiliations
Account
Add to Cart
All Capabilities & Offerings
Banking & Financial Services
Bio | Peter Bendor-Samuel
Blog
Business Process Services
- Customer Experience Management Research
- Finance & Accounting
- Human Resources
- Industry-Specific Processes
- Procurement & Supply Chain
Cart
Case Study Competition
- Case Statement
Consulting
Contact Us
COVID-19
Custom Decision Support
- Benchmarking
- Locations
- Market Assessments
- Peer Intelligence
- Pricing & Contracting
- Provider Capabilities
- Talent
Cybersecurity Research Membership
Decentralized Clinical Trials
- Clinical Trial Solutions
- Clinical Trial Vendors
- Current Challenges in Clinical Trial Patient Recruitment and Enrollment
Digital & Next-Gen Expertise
Digital Experience Membership
Digital Reality
Digital Workplace Services and Technology Membership
DPA
DPA-Sept-2021
Engineering Services
Equal Opportunity Employment Policy
Error Invalid Sku
Error No Username
ESG and Sustainability
- Adding Impact Sourcing into Your Service Provider Philosophy
- ESG Initiatives in Services Sourcing
- Technology Innovation for Sustainable Development
Events
Everest Group BPS Top 50™
Everest Group Engineering Services Top 50™
Everest Group Market Intelligence (EGMI)
Everest Group PEAK Matrix ES Service Provider of the Year™ Winner Logos
Everest Group PEAK Matrix IT Service Provider of the Year™
- Everest Group PEAK Matrix Service Provider of the Year™ Winner Logos
Everest Group PEAK Matrix Service Provider of the Year™ Awards for Engineering Services
GBS Maturity Assessment Survey
Global Business Services (GBS) / Shared Services Leaders
Global Business Services / Shared Services
Global Research Insights
Grow with us
Healthcare Payers
Healthcare Providers
Home
IAOP SRO/IS Social Impact Center Survey
Information Technology Services
- Application Services
- Cloud & Infrastructure
- Digital Services
- Industry-Specific Technology Services
Insurance
Intelligent Automation Pinnacle Model® Assessment 2022
Intelligent Document Processing (IDP) PEAK Matrix® Assessment 2022
IT Leaders
IT Sourcing | Pinnacle Model® Assessment 2021
Life Sciences
Market Insights™
Memberships
- GBS / Shared Services Membership
- IT & Digital Transformation Membership
- Other Stakeholder Memberships
- Outsourcing Excellence Membership
  - SO & VM Breadth of Outsourcing Services Coverage
- Service Provider Memberships
News
OnDemand Webinar: HOW TO UNLOCK UNTAPPED, AFFORDABLE TALENT
Other Industries
Our Locations
Our Thinking | Automation & AI
Our Thinking | Sourcing
Outsourced Marketing Services Membership
Portfolio Strategy in Outsourcing 2021
Press Releases
Pricing Research
- Outcome Based Pricing
- Output Based Pricing
- Price Benchmarking
Privacy Notice
- Data Rights
- Privacy Notice Translations
Privacy Notice for Applicants, Employees and Contractors
Published Research
- Our Approach
- PEAK Matrix®: Best-in-Class Solutions, Top Locations, and Top Service Providers
  - PEAK Matrix® Citation Policy
- Pinnacle Model®
Quick Polls
Recovery Readiness Assessment Survey
Register
Score Rating Scale
Search
Sell-Side Authority Matrix
Service Providers
Sitemap
Skilling Strategies for GBS Organizations
Sourcing and Vendor Management Leaders
Sourcing Expertise
- GBS / Shared Services / GICs
- Impact Sourcing
- Outsourcing
Store
Strategic IT Workforce Development | Pinnacle Model® Assessment 2021
Sub-Processors And Affiliates Information Sept 2021
Talent & Locations Expertise
Talent Acquisition Pinnacle Model
Talent Excellence Membership
Tech Talent Strategy
- Tech Talent Trends
TEMP – Talentverse
Terms of Sale
Terms of Use
The Future of Work Report: From Headcount to Skill Count
The Future of Work Report: The A3 Work Revolution
Top Employers for Tech Talent
Trust & Safety Membership
Ukraine-Russia Crisis
Using the Reports Portal
Webinars
Bio | Michael Hedegard

With you on the journey

Linkedin-in Twitter Facebook-f Play

CONTACT US
CHOOSE YOUR EMAIL PREFERENCES
PRESS
OUR LOCATIONS

Menu

CONTACT US
CHOOSE YOUR EMAIL PREFERENCES
PRESS
OUR LOCATIONS

CAREERS
EQUAL OPPORTUNITY EMPLOYMENT POLICY
USING THE REPORTS PORTAL
SITEMAP

Menu

CAREERS
EQUAL OPPORTUNITY EMPLOYMENT POLICY
USING THE REPORTS PORTAL
SITEMAP

PEAK MATRIX® CITATION POLICY
PRIVACY NOTICE
TERMS OF USE

Menu

PEAK MATRIX® CITATION POLICY
PRIVACY NOTICE
TERMS OF USE

© 2011-2021 Everest Global, Inc.

Access Reports
Contact Us
Who We Serve
What We Offer
Our Expertise
Our Thinking
- Automation & AI
  - Back
- ESG and Sustainability
  - Back
- Ukraine-Russia Crisis
  - Back
- Sourcing
  - Back
- Blog
  - Back
- Market Insights™
  - Back
- Quick Polls
  - Back
- Back
Events
About Us
Careers
COVID-19

Request a briefing with our experts to discuss the 2022 key issues presented in our 12 days of insights.

Request a briefing with our experts to discuss our 2022 key issues

How can we engage?

Please let us know how we can help you on your journey.

Contact Us

First Name*
Last Name*
Email*
Phone
Country of Residence*
Company Name*
Job Title*
Nature of Inquiry*
Additional Information
Please review our Privacy Notice and check the box below to consent to the use of Personal Data that you provide.
Consent*
I consent to the use of Personal Data I provide for the provision of information relating to Everest Group's goods and services.*

Δ