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  • Executive Briefs
    March 24, 2020

    This report is available only to Strategic Outsourcing & Vendor Management members. For information on membership or purchase, please contact us Everest Group publishes executive briefs for senior executives from enterprises. These briefs address hot industry…
  • Thematic Report
    Oct. 24, 2019

    Globally, enterprises – across industries – are struggling to manage their supply chains. Whether it is transparency, traceability, or security, enterprises face multiple issues on all fronts. In fact, the enterprise goal of integrating supply chains…
  • Viewpoint
    Nov. 29, 2019

    The increasing sophistication of enterprise digital journeys has led to a shift in organizations’ expectations from cloud. Enterprises are now focusing on achieving comprehensive business value, rather than cost efficiencies, through cloud adoption. Along with public…
  • State of the Market
    Oct. 31, 2019

    About 85% of enterprises believe that IT infrastructure is the bedrock of business transformation initiatives. However, most enterprises believe that their current IT infrastructure services model is not ready to cater to their digital needs. Digital…
  • State of the Market
    Dec. 20, 2019

    Data & Analytics (D&A) capabilities across the value chain, ranging from storage, governance, computation, and insight generation, have made a leap forward in the recent years. The D&A market is entering the third generation in its…
  • PEAK Matrix®
    Dec. 13, 2019

    Blockchain technology has, over the past few years, moved ahead of the initial hype to solving real world problems. Over the past year, deployments have moved from proof of concepts to in-production projects, signaling the readiness…
  • PEAK Matrix®
    Dec. 11, 2019

    Enterprises are increasingly leveraging cloud services in their pursuit of a digital business model, as they seek to align the cloud value proposition with business goals. While early adopters sought efficiency, cloud adoption today is driven…
  • Viewpoint
    Sep. 20, 2019

    The Property and Casualty (P&C) insurance industry deals with a large amount of claims data for multiple lines of business, ranging from houses to vehicles. Standard mechanisms to process claims require multiple data entry points from…
  • PEAK Matrix®
    June 28, 2019

    The Banking and Financial Services (BFS) firms are grappling with industry headwinds related to evolving customer expectations, rising regulations and compliance needs, emerging threat of challenger banks and FinTechs, and increasing margin pressures. This has exacerbated…
  • PEAK Matrix®
    Aug. 30, 2019

    Data and analytics (D&A) capabilities across the value chain, ranging from storage, computation, and insight generation, have made a leap forward in recent years. Digital native organizations are capitalizing on these technology advancements in a big…
  • Thematic Report
    Jan. 31, 2019

    Every year a large portion of the sourced services market comes back to the planning/negotiating table, as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals…
  • State of the Market
    March 25, 2019

    Banking and Financial Services (BFS) has been the leading industry to steer the adoption of blockchain technology. It has witnessed explosion of blockchain use cases that include trade finance, Know Your Customer (KYC), syndicated loans, inter-bank…
  • State of the Market
    March 25, 2019

    The insurance industry is adopting blockchain technology as a lever to redefine processes and improve efficiency. There are multiple use cases of blockchain adoption in insurance, including the broker-insurance marketplace, claims tracking, and customer data management.…
  • PEAK Matrix®
    Nov. 20, 2018

    With cloud becoming the bedrock of digital businesses, “cloud native” promises to be the default operating model for future enterprises and is garnering significant enterprise interest. However, the cloud-native concept has somewhat been misunderstood and under-positioned…
  • PEAK Matrix®
    Nov. 08, 2018

    The hypothesis on blockchain’s potential to generate business value has captured the attention of visionaries, technologists, governments, and enterprises alike. Blockchain is witnessing widespread adoption across industries, with several projects moving from Proofs of Concept (POCs)…
  • PEAK Matrix®
    July 19, 2018

    IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As…
  • State of the Market
    July 24, 2018

    About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future…
  • Thematic Report
    Feb. 22, 2018

    A large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals (RFPs), capability…
  • Viewpoint
    March 19, 2018

    Banking process are complex and inefficient, resulting in the lose-lose proposition of high costs for banks and poor service for customers. There are many causes for this current state, chief among them: multiple platforms for different…
  • PEAK Matrix®
    Dec. 11, 2017

    Cloud is increasingly becoming an integral part of global services engagements. A majority of enterprises today believe that cloud is the bedrock of their digital business. As a result, public, private, and hybrid cloud adoption is…

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