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Catalyst™
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Enterprise Platform Services
Everest Group Strategic Access | Consulting
Everest Group Strategic Access | Investor
Exponential Technologies
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Financial Crime and Compliance
Financial Services Technology (FinTech)
Forces & Foresight™
GBS and Shared Services
Google Cloud
Healthcare IT
Healthcare Payer Intelligent Operations
Healthcare Provider
Healthcare Provider Intelligent Operations
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Insurance Third-Party Administration (TPA) Services
Intelligent Document Processing (IDP)
Lending and Mortgages
Life Sciences Commercial
Life Sciences Intelligent Operations
Life Sciences IT
Locations Insider™
Marketing and Interactive Experience
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Microsoft Business Application Services
Modern Application Development (MAD)
Multi-country Payroll
Network Services and 5G
Oracle Services
Outsourcing Excellence
Payment Integrity Solutions
Pricing Analytics as a Service
Process Intelligence
Process Orchestration
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Retail and CPG
Retirement Technologies
Rewards and Recognition
SAP Services
Software Product Engineering Services
Supply Chain Management (SCM) Services
Sustainability Technology and Services
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Value and Quality Assurance (VQA)
No results found
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PEAK Matrix® Nov. 20, 2018
Cloud Enablement Services PEAK Matrix™ Assessment 2019 and Market Trends: An Enterprise Primer for Adopting (or Intelligently Ignoring!) Cloud Native
With cloud becoming the bedrock of digital businesses, “cloud native” promises to be the default operating model for future enterprises and is garnering significant enterprise interest. However, the cloud-native concept has somewhat been misunderstood and under-positioned… -
The FinTech market continues to evolve and grow rapidly in 2018. The global investment in FinTech reached an all-time high in 2017 and the net funding value crossed US$30 billion. Amidst the changing consumer demands, FinTech…
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As the FAO industry shifts from arbitrage-first to digital-first model, buyers are increasingly seeking to understand the digital capabilities of service providers to eliminate/reduce human effort, improve efficiency, and drive better outcomes. While individual digital components…
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PEAK Matrix® July 19, 2018
IT Infrastructure Services Automation – Market Trends and Services PEAK Matrix™ Assessment 2018: Become AI Aware or Fall Behind
IT infrastructure services automation is one of the top priorities of enterprises and service providers alike. However, most enterprises are yet to derive commensurate benefits from their automation investments and lack a long-term transformational roadmap. As… -
State of the Market July 24, 2018
AI Stands to Make IT Infrastructure Services “Invisible”
About 72% of the enterprises cite IT infrastructure services as a key hurdle in becoming a digital first enterprise. Most enterprises believe their infrastructure services are not moving fast enough to support and drive the future… -
Thematic Report Feb. 22, 2018
Upcoming Contract Renewals - Cloud & Infrastructure Services 2018
A large portion of the sourced services market comes back to the planning/negotiating table as contracts keep expiring. Most of these deals had originally been procured via a competitive process involving Request for Proposals (RFPs), capability… -
PEAK Matrix® Dec. 11, 2017
Cloud Enablement Services – Market Trends and Services PEAK Matrix™ Assessment 2018: Containers and SDI Gathering Steam
Cloud is increasingly becoming an integral part of global services engagements. A majority of enterprises today believe that cloud is the bedrock of their digital business. As a result, public, private, and hybrid cloud adoption is… -
State of the Market Nov. 27, 2017
Cloud and Infrastructure Services – Annual Report 2017 - The Future of Stack is No Stack!
The rapid strides in technology in context of cloud-based delivery models, software-defined infrastructure, automation, containerization, and serverless computing are leading towards a collapsing technology stack, which is set to have a profound impact on the IT… -
June 28, 2016
IT Outsourcing Handbook
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Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 2.1% Y/Y in the quarter ending March 2017, which is 2.4 percentage points lower than same…
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Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 2.1% Y/Y in the quarter ending March 2017, which is 2.4 percentage points lower than same…
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Thematic Report Aug. 31, 2017
Digital Force Multiplier – A Cloud Adoption Story in Banking and Financial Services: Public Cloud First
Macro-economic uncertainty, regulatory pressure, and evolving customers’ demands are driving profitability pressures in Banking and Financial Services enterprises (BFS). BFS enterprises are taking a digital-first approach to their business models, revisiting and redefining the way they… -
Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 2.1% Y/Y in the quarter ending March 2017, which is 2.4 percentage points lower than same…
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In the last year, no industry conference or trends forecast in the banking sector was complete without the mention of Blockchain technology and its potential benefits to revolutionize the banking industry by reducing costs of transactions…
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Thematic Report May 22, 2017
FinTechs in Payment: Top 40 Trailblazers
Cutting-edge technologies, new payment methods, and the adoption of digital channels are changing the way transactions are being conducted. A new breed of players including FinTech startups, established technology giants, as well as merchants and retailers… -
Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.3% YOY in the quarter ending December 2016, equal to the same period in 2015. The…
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Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.3% YOY in the quarter ending December 2016, which is equal to same period in 2015.…
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Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.3% YOY in the quarter ending December 2016, which is at par for the same duration…
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PEAK Matrix® April 18, 2017
IT Infrastructure Automation – Market Update and PEAK Matrix™ Assessment for Solutions (Focus on IT Service Providers)
In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT… -
Thematic Report Feb. 23, 2017
Upcoming Contract Renewals – Infrastructure Services: “Over 40% Incumbents Replaced Annually; Providers Beware!”
Enterprise dissatisfaction is at an all-time high with respect to traditional issues, such as project management, execution, and pricing, as well as lack of meaningful innovation. Additionally, disruptive factors such as saturation, slowing growth rate, and…
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