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PEAK Matrix® Dec. 13, 2022
Managed Detection and Response (MDR) Services PEAK Matrix® Assessment 2023
The rise in enterprise touchpoints in the form of IoT, SaaS, and cloud have added to the woes of CISOs by significantly increasing the attack surface. To address this challenge, providers have built expertise in Managed… -
PEAK Matrix® Nov. 09, 2022
Decentralized Clinical Trial Platforms PEAK Matrix® Assessment 2023
Decentralized Clinical Trials (DCTs), in which clinical trial data is collected through sensors or remote monitoring devices, can deliver many benefits to pharmaceutical companies, including cost savings, better patient recruitment and retention, flexibility in operations, and… -
PEAK Matrix® Nov. 17, 2022
Application and Digital Services (ADS) in Property & Casualty (P&C) Insurance PEAK Matrix® Assessment 2023
In the last few years, the Property and Casualty (P&C) insurance industry has experienced numerous challenges due to the pandemic, regional geopolitical conflicts, and strained macroeconomic conditions. Today, to stay ahead of the competition and maintain… -
PEAK Matrix® Oct. 07, 2022
System Integration (SI) Capabilities on Google Cloud Platform (GCP) PEAK Matrix® Assessment 2022
Enterprises are increasingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Google Cloud Platform (GCP) continues to differentiate itself in this regard through its… -
Provider Snapshot Dec. 16, 2022
Provider Snapshot | Firstsource
The global services market is highly dynamic and evolving rapidly, as reflected in the shift in priorities from cost arbitrage to automation. Third-party providers are continually assessing their market positions and refining their growth strategies. As… -
PEAK Matrix® Sep. 06, 2022
Digital Workplace Services PEAK Matrix® Assessment 2022 – North America
With enterprises focusing on digital transformation initiatives, the digital workplace services market underwent rapid recovery in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to drive maximum value from… -
Provider Compendium Nov. 21, 2022
Data and Analytics (D&A) Provider Compendium 2023
Global macroeconomic conditions indicate the probability of a recession. Despite the resulting cost constraints, enterprise demand for Data and Analytics (D&A) services is on the rise. Enterprises are realizing that data-driven solutions focused on cost optimization… -
PEAK Matrix® Sep. 06, 2022
Digital Workplace Services PEAK Matrix® Assessment 2022 – Europe
With enterprises focusing on digital transformation initiatives, the digital workplace services market underwent rapid recovery in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to drive maximum value from… -
PEAK Matrix® Sep. 08, 2022
Industry 4.0 Services PEAK Matrix® Assessment 2022: Unleashing the Era of Phygital Manufacturing
Industry 4.0 is revolutionizing the manufacturing and operations ecosystem by converging the digital and physical worlds and integrating emerging technologies with physical systems. This transformation is characterized by the modern themes of interconnectivity, digitalization, and automation… -
PEAK Matrix® June 23, 2022
Revenue Cycle Management (RCM) Operations PEAK Matrix® Assessment 2022
The COVID-19 pandemic added to the financial burden of healthcare providers as footfall reduced and elective surgeries were postponed. Today, although volumes are steadily reaching pre-pandemic levels, healthcare providers are facing strong headwinds due to an… -
PEAK Matrix® Sep. 08, 2022
Multi-cloud Application Development Services PEAK Matrix® Assessment 2022
Cloud adoption has increased in recent years, with enterprises increasingly investing in modernization initiatives to compete in an evolving digital world. Enterprises are adopting a cloud-first strategy to achieve benefits such as increased business agility, an… -
Provider Compendium Jan. 10, 2023
Digital Claims in the Property and Casualty (P&C) Insurance Industry – Provider Compendium 2023
Customer expectation for an Amazon-like experience is driving Property and Casualty (P&C) insurers to reevaluate their digital transformation strategies. However, workflow complexities due to multiple intermediaries and legacy systems are resulting in high turnaround time, information… -
Provider Compendium Jan. 06, 2023
Application and Digital Services (ADS) in Life and Annuity (L&A) Insurance – Service Provider Compendium 2023
Life and Annuities (L&A) insurers are partnering with providers to improve their digital transformation journeys and meet customer expectations by enabling accelerated underwriting, improved sales and distribution, and faster new products’ launch. Moreover, macro challenges such… -
PEAK Matrix® Sep. 20, 2022
Adobe Services PEAK Matrix® Assessment 2022
Enterprises today are rapidly adopting an experience-first mindset to power personalized, scalable, and sustainable growth. However, to gain a competitive advantage, they need to ensure that their efforts are not directed to customers alone. In fact,… -
PEAK Matrix® Aug. 30, 2022
System Integration (SI) Capabilities on Microsoft Azure PEAK Matrix® Assessment 2022
Enterprises are increasingly adopting public cloud due to increased hyperscaler services and System Integrator (SI) investments in hyperscaler-specific cloud service and solution portfolios. Azure continues to enjoy significant enterprise mindshare and is experiencing increased adoption as… -
PEAK Matrix® Aug. 04, 2022
Connected Medical Device Services PEAK Matrix® Assessment 2022
With the increasing adoption of remote monitoring technologies, wearables, and smart implants following the pandemic, the medical devices industry is shifting toward building a connected care ecosystem that seamlessly integrates people, technology, and data across the… -
PEAK Matrix® Aug. 24, 2022
Data and Analytics (D&A) Services PEAK Matrix® Assessment 2022
Global macroeconomic conditions indicate the rising probability of a recession. Despite the resulting cost pressures, enterprise demand for D&A services is rising as enterprises realize that data-driven solutions focused on cost optimization and competitive advantage are… -
Provider Compendium Dec. 12, 2022
SAP Business Application Services Provider Compendium 2023 – Europe
Enterprises have been leveraging SAP for a decade to effectively manage and streamline their day-to-day core business operations. In recent years, SAP has expanded its predominantly on-premise enterprise products to the cloud and launched RISE with… -
Provider Compendium Sep. 29, 2022
Digital Workplace Services Provider Compendium 2022 – North America
With enterprises focusing on digital transformation initiatives, the digital workplace services market rapidly recovered from the pandemic in 2021. It is expected to continue its strong growth trajectory in 2022, as enterprises attempt to maximize value… -
PEAK Matrix® Aug. 10, 2022
ServiceNow Services PEAK Matrix® Assessment 2022
Until a few years ago, enterprises expected ServiceNow to help them manage digital workflows such as IT Service Management (ITSM) and IT Operations Management (ITOM). Today, enterprises expect stakeholder-centric, automation-focused, and data-/outcome-driven integrated solutions with an…
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