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  • State of the Market
    July 31, 2025

    As consumer behaviors shift and economic uncertainty intensifies, enterprises are rethinking loyalty as a strategic lever for sustained customer engagement. This report provides a comprehensive overview of the global loyalty platform landscape, examining how platform providers…
  • Provider Compendium
    Feb. 20, 2025

    Enterprises are increasingly recognizing their data ecosystem gaps as they strive to fully harness generative AI’s potential. Consequently, they are prioritizing AI-ready data ecosystems, emphasizing robust data management and governance. When scaling their AI initiatives, they…
  • Provider Compendium
    July 29, 2025

    Over the past few years, the public cloud market has experienced significant growth due to the enterprise demand for business transformation, innovation, and resilience. Amazon Web Services (AWS) has accelerated its global adoption by investing in…
  • PEAK Matrix®
    Nov. 13, 2025

    Enterprises are redefining their Data and Analytics (D&A) strategies to build a strong data foundation for AI that is tailored to their unique business context. This shift reflects a move from broad transformation programs to focused…
  • Thematic Report
    July 18, 2025

    The Cannes Lions International Festival of Creativity 2025 reflected the key shifts transforming the global creative and marketing landscape. As brands navigate growing complexity, from technology disruption to changing consumer expectations, this year’s festival focused on…
  • Provider Compendium
    Feb. 05, 2026

    AI adoption, automation, and increasingly stringent data residency and sovereignty requirements are reshaping enterprise cloud strategies and elevating private cloud’s role. Selective workload repatriation, regulatory pressures, and hybrid-first IT operating models are accelerating the shift toward…
  • Accelerator
    May 10, 2024

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us In today’s rapidly evolving business landscape, sourcing organizations are streamlining their processes and maximizing their efficiency. They recognize the potential…
  • PEAK Matrix®
    July 24, 2025

    Data teams face rising complexity, from hybrid and multi-cloud pipelines to growing AI workloads. Hidden data failures, cost overruns, compliance breaches, and bad downstream decisions are becoming untenable. As a result, data observability is no longer…
  • PEAK Matrix®
    Dec. 20, 2024

    As AWS evolves, there is a growing demand for AWS providers that can ensure smooth cloud migrations. These providers are essential to transform and manage AWS environments, focusing on managing costs, providing skilled resources, and leveraging…
  • Provider Compendium
    April 14, 2025

    Enterprises are increasingly identifying gaps in their data ecosystems as they seek to harness generative AI’s full potential. To address these gaps, businesses are prioritizing their data strategy to build AI-ready data ecosystems. AI advances have…
  • Thematic Report
    April 25, 2025

    As lead management evolves into a strategic, cross-functional discipline, trailblazing platforms are enabling businesses to streamline lead capture, qualification, nurturing, and conversion. This report assesses 17 technology providers offering lead management solutions that support sales and…
  • PEAK Matrix®
    Dec. 06, 2024

    Enterprises are increasingly recognizing gaps in their data ecosystems as they strive to fully harness gen AI’s potential. Businesses are prioritizing AI-ready data ecosystems, emphasizing robust data management and governance. When scaling their AI initiatives, they…
  • Thematic Report
    Sep. 10, 2024

    Procurement today faces constant pressure to reduce costs while adding value, such as improving efficiency, driving supplier innovation, managing risk, incorporating emerging technologies like generative AI, and helping the organization achieve its environmental, social, and governance…
  • Executive Briefs
    Aug. 21, 2024

    Enterprises often struggle with fragmented procurement processes that span multiple systems and business functions. This disjointed data and process flow causes longer cycle times, missed cost-saving opportunities, and limited visibility. While organizations can integrate point solutions…
  • Webinar Deck
    Sep. 21, 2021

    On September 21, Everest Group hosted a webinar titled, "5 New Ways to Drive Strategic Results from Procurement Outsourcing." In recent years, procurement has evolved from predominantly focusing on savings and operational excellence to a more…
  • PEAK Matrix®
    Aug. 07, 2024

    With enterprises maturing in their cloud journeys, the public cloud market has evolved as well, with steady demand for hyperscaler services and increasing innovations in AI, advanced data analytics, and integrated security. Notably, many enterprises across…
  • Provider Compendium
    July 07, 2025

    The public cloud market is significantly growing due to enterprises’ pursuit of digital transformation, innovation, and operational resilience. Microsoft Azure has effectively addressed this demand through strategic investments in generative AI (in collaboration with OpenAI), industry-tailored…
  • Thematic Report
    July 15, 2025

    Europe’s digital and regulatory environment is reshaping how cloud services are consumed and governed. With growing geopolitical tensions, increasing data protection mandates, and rising concerns around foreign surveillance laws, the sovereign cloud has become central to…
  • Viewpoint
    July 15, 2025

    AI is moving from isolated pilots to enterprise-wide initiatives, but infrastructure strategies often lag. Many organizations face compute constraints, fragmented tooling, and unclear deployment or sourcing approaches. As AI workloads grow in scale and complexity, the…
  • Thematic Report
    Sep. 02, 2025

    The global AI chip market is expanding rapidly. As AI workloads become more complex and large scale, enterprises are demanding higher performance, lower latency, and integration capabilities that go beyond traditional compute approaches. Chip-level decisions are…

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