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PEAK Matrix®
Dec. 11, 2017

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Ashwin Venkatesan

Vice President

Mukesh Ranjan

Vice President

Cloud Enablement Services – Market Trends and Services PEAK Matrix™ Assessment 2018: Containers and SDI Gathering Steam

Cloud is increasingly becoming an integral part of global services engagements. A majority of enterprises today believe that cloud is the bedrock of their digital business. As a result, public, private, and hybrid cloud adoption is…
State of the Market
Nov. 27, 2017

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

Cloud and Infrastructure Services – Annual Report 2017 - The Future of Stack is No Stack!

The rapid strides in technology in context of cloud-based delivery models, software-defined infrastructure, automation, containerization, and serverless computing are leading towards a collapsing technology stack, which is set to have a profound impact on the IT…
Thematic Report
Sep. 25, 2017

Sakshi Garg

Vice President

United States Shared Services Landscape – Facing Digital Winds-of-Change in a Tight Labor Market

With the unemployment rates in the United States hitting a 16-year low and the digital revolution impacting the global services delivery, shared services in the United States are going through very interesting times. In the recent…
June 28, 2016

IT Outsourcing Handbook
Thematic Report
Aug. 18, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Growth Forecast Report for C1Q 2017

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 2.1% Y/Y in the quarter ending March 2017, which is 2.4 percentage points lower than same…
Thematic Report
Aug. 18, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Summary Findings and Latest Forecasts

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 2.1% Y/Y in the quarter ending March 2017, which is 2.4 percentage points lower than same…
Thematic Report
Aug. 31, 2017

Aaditya Jain

Partner

Archit Mishra

Senior Analyst

Jimit Arora

Chief Executive Officer

Ronak Doshi

Partner

Digital Force Multiplier – A Cloud Adoption Story in Banking and Financial Services: Public Cloud First

Macro-economic uncertainty, regulatory pressure, and evolving customers’ demands are driving profitability pressures in Banking and Financial Services enterprises (BFS). BFS enterprises are taking a digital-first approach to their business models, revisiting and redefining the way they…
Thematic Report
Aug. 18, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Growth Trends Report for C1Q 2017 (January-March 2017)

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 2.1% Y/Y in the quarter ending March 2017, which is 2.4 percentage points lower than same…
Thematic Report
July 14, 2017

CJ Sengupta

Managing Partner

Prashray Kala

Partner

Ronak Doshi

Partner

India Takes the Pole Position in Talent Availability for Automotive Engineering Services

India is one of the world’s largest offshore engineering services delivery locations, both for service providers and Global In-house Centers (GICs). Currently, GICs based in India employ ~230,000 FTEs, engaged in a variety of engineering services.…
Thematic Report
May 31, 2017

Anish Agarwal

Vice President

CJ Sengupta

Managing Partner

Mayank Maria

Vice President

Ronak Doshi

Partner

In Pursuit of Product Excellence: Quality Management in the Engineering Services Industry

Global enterprises are investing in enhancing their Quality Management (QM) efforts in their pursuit to research and engineer products of utmost quality that meet global standards in their field. Superior quality of products act as a…
Thematic Report
May 31, 2017

Anish Agarwal

Vice President

CJ Sengupta

Managing Partner

Mayank Maria

Vice President

Ronak Doshi

Partner

Identifying the Right Partners for Quality Management in the Engineering Services Industry – Service Provider Landscape

Enterprises are realigning their quality management efforts to meet their business objectives and drive competitive advantage. They are using global sourcing of quality management services as a lever to meet the challenges of high cost, time-to-market,…
Thematic Report
May 12, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Growth Forecast Report for C4Q 2016

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.3% YOY in the quarter ending December 2016, equal to the same period in 2015. The…
Thematic Report
May 12, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Growth Trends Report for C4Q 2016 (October – December 2016)

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.3% YOY in the quarter ending December 2016, which is equal to same period in 2015.…
Thematic Report
May 12, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Summary Findings and Latest Forecasts

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.3% YOY in the quarter ending December 2016, which is at par for the same duration…
PEAK Matrix®
April 18, 2017

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

IT Infrastructure Automation – Market Update and PEAK Matrix™ Assessment for Solutions (Focus on IT Service Providers)

In today’s digital age, where “applications are the business,” establishing an agile, resilient, and cost-effective IT infrastructure has become critical for enterprises. The need for “business-aligned” IT infrastructure has translated into mainstream adoption of next-generation IT…
Thematic Report
Feb. 23, 2017

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Yugal Joshi

Partner

Upcoming Contract Renewals – Infrastructure Services: “Over 40% Incumbents Replaced Annually; Providers Beware!”

Enterprise dissatisfaction is at an all-time high with respect to traditional issues, such as project management, execution, and pricing, as well as lack of meaningful innovation. Additionally, disruptive factors such as saturation, slowing growth rate, and…
Thematic Report
Feb. 10, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Growth Forecast Report for C3Q 2016

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.1% YOY in the quarter ending September 2016, a 0.8 percentage point deceleration over the same…
Thematic Report
Feb. 10, 2017

Jimit Arora

Chief Executive Officer

IT Services Forecaster™ Growth Trends Report for C3Q 2016 (July – September 2016)

Extensive study of true growth (organic, constant currency) across 19 IT services market segments indicates that the market grew by 3.1% YOY in the quarter ending September 2016, a 0.8 percentage point deceleration over the same…
State of the Market
Jan. 14, 2016

Abhishek Singh

Partner

Jimit Arora

Chief Executive Officer

Nitish Mittal

Partner

IT Outsourcing (ITO) in the Healthcare Provider Industry – Annual Report 2015: Building a Coherent Value Proposition

Introduction The healthcare landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with mobile computing, social…
PEAK Matrix®
Dec. 19, 2016

Ashwin Venkatesan

Vice President

CJ Sengupta

Managing Partner

Mukesh Ranjan

Vice President

Yugal Joshi

Partner

Hosted Private Cloud Services – Market Update and PEAK Matrix Assessment: Protectionist Sentiments Spur Growth

Protectionist sentiments across regions are on a high with recent events, such as Brexit, election of Donald Trump as the U.S. President, and strengthening of the Russian protectionist policy, adding further fervor. Against this backdrop, hosted…

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