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Showing 214 results

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PEAK Matrix®
Dec. 19, 2019

Nitish Mittal

Partner

Chunky Satija

Vice President

Priya Sahni

Vice President

Life Sciences Data and Analytics Services for Sales and Marketing Services PEAK Matrix™ Assessment with Service Provider Landscape 2020

The traditional methods of sales and marketing are failing due to the changing landscape of the life sciences industry. Data and Analytics (D&A) is revolutionizing the industry as analytics-based insights are replacing instinct-based decision-making. S&M is…
State of the Market
Dec. 20, 2019

Vishal Gupta

Partner

Arpita Dwivedi

Practice Director

Deepthi Mudunooru

Practice Director

Data & Analytics (D&A) – State of the Market Report 2020

Data & Analytics (D&A) capabilities across the value chain, ranging from storage, governance, computation, and insight generation, have made a leap forward in the recent years. The D&A market is entering the third generation in its…
PEAK Matrix®
Dec. 13, 2019

Ashwin Venkatesan

Vice President

Vishal Gupta

Partner

Deepthi Mudunooru

Practice Director

Arpita Dwivedi

Practice Director

Ankit Gupta

Vice President

AS Yamohiadeen

Practice Director

Advanced Analytics & Insights – Service Provider Landscape with Services PEAK Matrix™ Assessment 2020

Analytics adoption across enterprises of all sizes is soaring with “data-to-decisions” journey as a strategic focus area. Data is emerging as a key enterprise asset and businesses are asking for value out of the terabytes of…
PEAK Matrix®
May 09, 2019

Vishal Gupta

Partner

Deepthi Mudunooru

Practice Director

Customer Experience (CX) Analytics – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019

The contact center outsourcing industry has undergone a transcendental shift. It is no longer concentrating only on reducing cost for the organization, but also on helping them create differentiation in the market. One of the solutions…
PEAK Matrix®
Aug. 30, 2019

Ashwin Venkatesan

Vice President

Vishal Gupta

Partner

Deepthi Mudunooru

Practice Director

Ankit Gupta

Vice President

Arpita Dwivedi

Practice Director

AS Yamohiadeen

Practice Director

Data & Analytics (D&A) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019

Data and analytics (D&A) capabilities across the value chain, ranging from storage, computation, and insight generation, have made a leap forward in recent years. Digital native organizations are capitalizing on these technology advancements in a big…
Thematic Report
May 28, 2019

Ranjith Reddy

Senior Analyst

Global Hotspots – Analytics in BFSI

BFSI analytics services has gained huge traction over the last few years as a result of the great surge in data availability through proliferation of multiple digital touch points in the industry. Therefore, the BFSI companies…
Provider Recognition
Jan. 01, 2019

Engineering Services Top 50 - 2019

What is the Everest Group Engineering Services Top 50™? The Everest Group Engineering Services Top 50™ is a global list of the 50 largest third-party providers, based on their Engineering Services (ES) revenues and year-on-year growth…
Thematic Report
Oct. 11, 2018

Sakshi Garg

Vice President

Akshat Vaid

Partner

Akshay Pandita

Practice Director

Anish Agarwal

Vice President

Mayank Maria

Vice President

Engineering Services Global In-house Centers (GICs) In India: Focusing on Innovation to Drive Growth and Attain Global Leadership

The Engineering Services (ES) global sourcing market continues to evolve and grow rapidly in 2018, to cross US$80 billion. Given the constraints around quality, IP sensitivity, and complexity of work, the Global In-house Center (GIC) model…
Provider Compendium
July 25, 2018

Sharang Sharma

Vice President

Analytics Business Process Services (BPS) – Service Provider Compendium 2018

The analytics BPS service provider compendium provides accurate, comprehensive, and fact-based snapshots of 16 service providers in the analytics BPS market. The study provides a detailed five-page profile of each analytics BPS service provider assessed, which…
Viewpoint
Aug. 02, 2018

Amardeep Modi

Vice President

Reimagining the Employee Experience in the Age of Artificial Intelligence

In this era of digital disruption, attracting and retaining customers through enhanced Customer Experience (CX) practices are top of mind with corporate leadership. But what about Employee Experience (EX)? Higher employee satisfaction certainly results in a…
PEAK Matrix®
May 02, 2018

Vishal Gupta

Partner

Sharang Sharma

Vice President

Analytics Business Process Services (BPS) – Service Provider Landscape with Services PEAK Matrix™ Assessment 2018

Next-generation technologies, such as Internet of Things (IoT), Artificial Intelligence, and automation, are driving the new wave of revolution in the industry. While analytics is being recognized as the key pillar of digital revolution, it has…
Thematic Report
May 29, 2018

CJ Sengupta

Managing Partner

Ronak Doshi

Partner

Prashray Kala

Partner

Anirban Deuri

Assistant Manager

Mayank Maria

Vice President

Leading the Pack: Trends for the Top 200 Engineering Research & Development (ER&D) Enterprises

In today’s world of continuously evolving technology landscape and intensifying competition, Research and Development (R&D) activities are playing an increasingly significant role than ever before for businesses to stay innovative, sustainable, and ready for the challenges…
Provider Compendium
Aug. 23, 2017

Sharang Sharma

Vice President

Vishal Gupta

Partner

Analytics Business Process Services (BPS) – Service Provider Compendium 2017

The Analytics Business Process Services (BPS) – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 16 service providers in the analytics BPS market. The study provides a detailed five-page profile of each analytics BPS…
State of the Market
July 15, 2017

Sharang Sharma

Vice President

Vishal Gupta

Partner

Analytics Business Process Services (BPS) – Analytics Disrupting Traditional Decision Making for Businesses – The Quest for More Continues

Witnessing a robust growth of 25-28% over 2015-2016, the global analytics BPS reached a market size of over US$5 billion at the end of 2016. The last 12-18 months have witnessed evolving buyers demanding end-to-end analytics…
Thematic Report
July 14, 2017

CJ Sengupta

Managing Partner

Prashray Kala

Partner

Ronak Doshi

Partner

India Takes the Pole Position in Talent Availability for Automotive Engineering Services

India is one of the world’s largest offshore engineering services delivery locations, both for service providers and Global In-house Centers (GICs). Currently, GICs based in India employ ~230,000 FTEs, engaged in a variety of engineering services.…
Thematic Report
May 31, 2017

Anish Agarwal

Vice President

CJ Sengupta

Managing Partner

Mayank Maria

Vice President

Ronak Doshi

Partner

In Pursuit of Product Excellence: Quality Management in the Engineering Services Industry

Global enterprises are investing in enhancing their Quality Management (QM) efforts in their pursuit to research and engineer products of utmost quality that meet global standards in their field. Superior quality of products act as a…
Thematic Report
May 31, 2017

Anish Agarwal

Vice President

CJ Sengupta

Managing Partner

Mayank Maria

Vice President

Ronak Doshi

Partner

Identifying the Right Partners for Quality Management in the Engineering Services Industry – Service Provider Landscape

Enterprises are realigning their quality management efforts to meet their business objectives and drive competitive advantage. They are using global sourcing of quality management services as a lever to meet the challenges of high cost, time-to-market,…
Viewpoint
May 06, 2017

Rajesh Ranjan

Managing Partner

Finance of the Future

In a rapidly changing world, that is leading to increased localization and uncertainty, asset-light organizations have the advantage of being more agile and swift as they respond to these changes. The Finance & Accounting (F&A) of…
PEAK Matrix®
May 03, 2017

Sharang Sharma

Vice President

Vishal Gupta

Partner

Analytics Business Process Services (BPS) – Service Provider Landscape with PEAK Matrix™ Assessment 2017

Analytics’ acceptance as a powerful tool for enterprises to achieve targeted business outcomes and create value is creating significant demand for advanced analytics. However, it is also giving rise to expectations of basic analytics (reporting, in…
PEAK Matrix®
Jan. 19, 2017

Aaditya Jain

Partner

Archit Mishra

Senior Analyst

Jimit Arora

Chief Executive Officer

Ronak Doshi

Partner

Big Data and Analytics Services in Global Insurance – Service Provider Landscape with PEAK Matrix™ Assessment 2016

Enterprises in the insurance industry are reviewing their business strategies in the wake of uncertain macroeconomic conditions, destabilizing socio-political instances, and dynamic customer expectations. As they march against the industry headwinds, they are looking to improve…

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