PEAK Matrix® (2)

Advanced communications (1) Advanced compute (2) Advanced General Intelligence (AGI) (1) Advanced materials & coatings (2) Africa (4) Agentic AI (13) AI ethics (1) AI infrastructure (5) AI platforms (2) AIOps (4) Analytics (6) Artificial intelligence (AI) (9) Asset management (1) Australia/New Zealand (1) Blockchain (2) BPaaS (4) Build-Operate-Transfer (BOT) (2) Business outcomes (1) Business Process Outsourcing (BPO) (11) Cards & payments (19) Centers of Excellence (COE) (2) Central & Eastern Europe (20) Change management (1) Clinical trials (9) Cloud computing (18) Cloud security (2) Commercial banking (20) Consumer preferences & behaviors (1) Consumer/retail banking (2) Contact center operations (5) Contact Center-as-a-Service (CCaaS) (3) Contract Research Organizations (CRO) (3) Conversational AI (2) Customer experience management (CXM) (29) Customer feedback & satisfaction (CSAT, NPS, CES) (4) Cyber risk (1) Cybersecurity (16) Data integration (3) Data management (1) Data security & privacy (1) Data visualization (3) Datacenter (5) Digital twins/Industry 4.0 (1) Drug supply chain (1) East Asia (2) Employer of Record (EOR) (1) End-user computing (20) Endpoint security management (1) Engineering (1) Experience levels (XLAs) (1) Finance & accounting (2) Finance operations (1) Finance regulatory reporting & compliance (1) Financial compliance & controls (1) Financial Crime & Compliance (FCC) (6) Financial market infrastructure (1) Financial risk (1) Generative AI (GenAI) (5) Gig/contractor (1) Global Business Services (GBS) (3) Global Capability Center (GCC) (2) Global Engineering Center (GEC) (1) HRTech (1) Human Resources (HR) (1) Hyperscaler (1) Identify & access management (IAM) (1) Impact sourcing (2) India (4) Innovation (2) Intelligent Document Processing (IDP) (7) IT application development (7) IT application management & support (AMS) (6) IT applications (4) IT infrastructure (3) IT modernization (4) IT operations (1) Lending (5) Managed Services (8) Management reporting (1) Marketing (2) Marketing operations (2) Microelectronics (1) Mid-market (1) Middle East (7) Mortgages (5) North America (15) Offshore Development Center (ODC) (1) Order-to-cash (O2C/OTC) (2) Outsourcing (2) Outsourcing strategy (1) Payroll (1) Process automation platforms (12) Process intelligence (1) Process orchestration (1) Quantum cybersecurity (1) Responsible AI (1) Revenue Cycle Management (RCM) (12) Risk management (1) Sensors & instrumentation (1) Service Integration and Management (SIAM) (5) Shared services (1) South America (4) Southeast Asia (4) Strategic sourcing (2) Sustainability (1) Systems integration (SI) (1) Talent management (1) Telecom networks (1) Third-party risk management (TPRM) (1) Transformation (3) Western Europe (21)

Accenture (6) AMITA (1) Atos (4) BASF (1) Birlasoft (5) Borealis (2) Capgemini (6) Catena-X (1) Cefic (1) Circularise (1) CIRPASS (1) Climate-KIC (1) Coforge (3) Cognizant (4) Covestro (1) Deloitte (6) Domo Chemicals (1) Dow (1) DXC Technology (2) Eastman (1) EPAM (1) European Commission (1) EY (2) Fujitsu (2) Gaia-X (1) GAVS Technologies (3) GFT (6) HCLTech (2) Holland Circular Hotspot (1) IBM (7) Infosys (6) Innominds (2) Japan Circular Economy Partnership (J-CEP) (1) KPMG (4) LTI (4) LyondellBasell (1) Marubeni (1) Microsoft (1) Mindtree (2) Mphasis (6) Neste (1) NTT DATA (6) Porsche (2) PwC (3) RCS Global Group (1) SABIC (1) Samsonite (1) Siemens (1) Spherity (1) TCS (6) Tech Mahindra (6) TotalEnergies (1) Unilever (1) UST (4) Virtusa (4) Wipro (6) Zensar (6)

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Aaditya Jain (1) Jimit Arora (1) Pranati Dave (1) Ronak Doshi (2) Shrey Kalawatia (1) Supratim Nandi (1) Suseel Menon (1)