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Thematic Report Oct. 31, 2025
Collections in Customer Experience Management (CXM): Balancing Recovery, Retention, and Relationships
Traditionally seen as transactional and compliance-driven, collections are now evolving into a strategic Customer Experience Management (CXM) function that balances debt recovery with Customer Experiences (CXs). As rising delinquency rates, economic uncertainties, and regulatory scrutiny reshape… -
PEAK Matrix® Nov. 06, 2025
Talent Readiness for Next Generation Data, Analytics, and AI Services PEAK Matrix® Assessment 2025
Enterprises accelerating their adoption of AI and data-driven technologies now face an intensified need for specialized, AI-ready talent to sustain large-scale transformation. Organizations require deep expertise in machine learning, generative AI, Natural Language Processing (NLP), reinforcement… -
Provider Compendium Dec. 30, 2025
Data Observability Technology – Provider Compendium 2025
Enterprises are experiencing rising data complexities as they scale cloud adoption, modernize data estates, and operationalize AI. In this landscape, undetected data issues, ranging from quality degradation and schema drift to pipeline failures and governance lapses,… -
PEAK Matrix® July 24, 2025
Data and AI Services Specialists – Europe PEAK Matrix® Assessment 2025
European enterprises are advancing their data and AI agendas amid increasing demands for digital transformation, regulatory compliance, and localized innovation. This evolution is due to the General Data Protection Regulation (GDPR), the European Union Artificial Intelligence… -
Viewpoint Oct. 29, 2024
Transforming Data Management with Unified Clinical Data and Analytics (D&A) Platforms
The clinical development landscape is rapidly evolving, with hybrid trial approaches and the growing use of RWD/RWE. Clinical trial sponsors are increasingly challenged to manage the vast volume of data generated during multiple, simultaneously running trials.… -
PEAK Matrix® May 14, 2025
Data and AI Services Specialists – North America PEAK Matrix® Assessment 2025
Enterprises across North America are advancing their data and AI strategies while grappling with infrastructure, governance, and talent-related challenges. As generative AI adoption gains momentum, organizations focus on scalable, business-aligned solutions that deliver measurable impact. To… -
Tech Launch Perspective Dec. 05, 2025
Data and Analytics (D&A) and AI – Review of Salesforce’s Product Announcements at Dreamforce 2025
Salesforce continues to advance its enterprise AI agenda by extending agentic capabilities across its platform and embedding AI-driven automation into core and adjacent applications. This report evaluates Salesforce’s key product announcements at Dreamforce 2025, including the… -
PEAK Matrix® Aug. 19, 2025
Clinical Data Management (CDM) Operations PEAK Matrix® Assessment 2025
Clinical Data Management (CDM) is rapidly transforming as life sciences enterprises navigate increasing trial complexity, heightened regulatory scrutiny, and the expansion of decentralized and real-world data sources. CDM now plays a strategic role in enabling faster,… -
Databricks is positioning itself as a comprehensive data intelligence platform that unifies data, AI, and governance to accelerate enterprise innovation. Its latest announcements emphasize deeper generative AI integration, advances in data engineering and governance, and enhancements…
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Tech Launch Perspective Aug. 12, 2025
Data and Analytics (D&A) and AI – Review of Informatica’s Product Announcements at Informatica World 2025
At Informatica World 2025, Informatica highlighted its increasing focus on AI-native orchestration through the introduction of AI Agent Engineering. This no-code, metadata-aware service enables enterprises to build, scale, and govern complex multi-agent workflows across their data… -
Snowflake is rapidly evolving into a unified platform that integrates analytics, AI, governance, and performance capabilities. Its latest product enhancements aim to streamline AI adoption, enhance data accessibility, and align with enterprise priorities around productivity, automation,…
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Provider Compendium Feb. 20, 2025
Data and Analytics (D&A) Services – Provider Compendium 2025
Enterprises are increasingly recognizing their data ecosystem gaps as they strive to fully harness generative AI’s potential. Consequently, they are prioritizing AI-ready data ecosystems, emphasizing robust data management and governance. When scaling their AI initiatives, they… -
Provider Compendium Dec. 18, 2025
Healthcare Data Management Platforms – Provider Compendium 2025
Healthcare organizations are shifting toward unified data platforms to address growing demands for interoperability, real-time insights, and compliance in a digital-first environment. This report explores how healthcare data management platforms are becoming central to achieving these… -
PEAK Matrix® Nov. 05, 2025
Healthcare Data Management Platforms PEAK Matrix® Assessment 2025
Healthcare organizations are shifting toward unified data platforms to address growing demands for interoperability, real-time insights, and compliance in a digital-first environment. This report explores how healthcare data management platforms are becoming central to achieving these… -
Provider Compendium Nov. 13, 2025
AWS Services Specialists - Provider Compendium 2025
The public cloud market is expanding as enterprises drive transformation and resilience through digital modernization. AWS continues to strengthen its leadership by investing in generative AI, data analytics, industry cloud platforms, and security, fueling adoption and… -
PEAK Matrix® Dec. 06, 2024
Data and Analytics (D&A) Services PEAK Matrix® Assessment 2024
Enterprises are increasingly recognizing gaps in their data ecosystems as they strive to fully harness gen AI’s potential. Businesses are prioritizing AI-ready data ecosystems, emphasizing robust data management and governance. When scaling their AI initiatives, they… -
Provider Compendium July 29, 2025
AWS Services – Provider Compendium 2025
Over the past few years, the public cloud market has experienced significant growth due to the enterprise demand for business transformation, innovation, and resilience. Amazon Web Services (AWS) has accelerated its global adoption by investing in… -
Provider Compendium April 14, 2025
Data and AI (D&AI) Services for Mid-Market Enterprises – Provider Compendium 2025
Enterprises are increasingly identifying gaps in their data ecosystems as they seek to harness generative AI’s full potential. To address these gaps, businesses are prioritizing their data strategy to build AI-ready data ecosystems. AI advances have… -
PEAK Matrix® Nov. 13, 2025
Data and Analytics (D&A) Services PEAK Matrix® Assessment 2025
Enterprises are redefining their Data and Analytics (D&A) strategies to build a strong data foundation for AI that is tailored to their unique business context. This shift reflects a move from broad transformation programs to focused… -
PEAK Matrix® Nov. 15, 2024
ESG Data Management Platform PEAK Matrix® Assessment 2024
In today’s fast-paced business landscape, sustainability is vital for corporate strategies and operations. Organizations evaluate their financial performance, commitment to ethical practices, and impact on society and the environment. As stakeholders demand greater transparency and accountability,…
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