Blog (1) In the News (1) Thematic Report (1) Viewpoint (1)

AdTech (15) Advanced communications (16) Advanced compute (16) Advanced General Intelligence (AGI) (8) Advanced materials & coatings (34) Advanced Super Intelligence (ASI) (2) Africa (77) After-sales services (6) Agentic AI (203) AI ethics (14) AI infrastructure (63) AI platforms (67) AIOps (20) Alternative assets (10) Analytics (137) Annuities (42) Artificial intelligence (AI) (369) Asset management (28) Australia/New Zealand (56) Autonomous vehicles (16) Benchmarking (37) Benefits (51) Blockchain (30) BPaaS (22) Brand experience & research (4) Brexit (3) Build-Operate-Transfer (BOT) (6) Business case/ROI (29) Business continuity planning (BCP)/Disaster recovery (DR) (11) Business intelligence (BI) (15) Business outcomes (14) Business Process Outsourcing (BPO) (123) Captive divestiture (1) Carbon capture (9) Cards & payments (75) Category management (30) Centers of Excellence (COE) (13) Central & Eastern Europe (197) Central America & Caribbean (34) Change management (19) Chemistry (23) China (26) ClimateTech (31) Clinical & care management (32) Clinical services & R&D (24) Clinical trials (49) Cloud computing (194) Cloud security (29) Commercial banking (63) Confidential computing (2) Consumer Health (14) Consumer preferences & behaviors (9) Consumer protection (2) Consumer/retail banking (21) Contact center operations (33) Contact Center-as-a-Service (CCaaS) (30) Content moderation (CoMo) (32) Content supply chain (15) Contingent staffing (112) Contract lifecycle management (2) Contract renewals (18) Contract Research Organizations (CRO) (7) Contracting (22) Conversational AI (46) Cryptocurrency & digital assets (15) Culture (1) Custody & fund administration (8) Customer experience management (CXM) (354) Customer feedback & satisfaction (CSAT, NPS, CES) (18) Customer insights & analytics (33) Cyber risk (8) Cybersecurity (107) Data annotation (5) Data catalog (4) Data engineering (40) Data governance & quality (24) Data integration (26) Data management (64) Data modernization (17) Data observability (12) Data protection (4) Data science (5) Data security & privacy (20) Data visualization (12) Databases (4) Datacenter (69) DataOps (5) Deep learning (6) Demographics (4) Digital commerce platforms (24) Digital experience platforms (68) Digital twins/Industry 4.0 (29) Drug artwork & packaging (1) Drug manufacturing (7) Drug supply chain (5) East Asia (64) Economy (17) Embedded systems (3) Employee engagement (32) Employer of Record (EOR) (15) End-user computing (103) Endpoint security management (9) Energy (38) Energy storage (25) Engineering (97) Engineering verification & validation/testing (6) Enterprise applications (72) Environmental technologies (18) Experience levels (XLAs) (9) Finance & accounting (70) Finance operations (18) Finance regulatory reporting & compliance (6) Financial compliance & controls (6) Financial Crime & Compliance (FCC) (44) Financial market infrastructure (3) Financial planning & analysis (FP&A) (34) Financial risk (13) Fine & specialty chemicals (8) Fintech (28) Food & nutrition (12) GDPR (7) Generative AI (GenAI) (331) Geopolitical risk (15) Gig/contractor (9) Global Business Services (GBS) (325) Global Capability Center (GCC) (182) Global Engineering Center (GEC) (8) Global Technology Center (GTC) (13) Governance model (7) Healthcare payment & revenue integrity (12) Healthcare provider network management (2) Healthcare risk & regulations (8) HRTech (47) Human Capital Management (HCM) (17) Human Resources (HR) (109) Hyperscaler (43) Identify & access management (IAM) (14) Imaging Tech (7) Immersive devices (8) Immigration (2) Impact sourcing (40) Independent Software Vendors (ISV) (9) India (89) Information & communication tech (11) Innovation (45) Insourcing (12) Insurance billing & payments (2) Insurance claims (22) Insurance distribution (7) Insurance intermediaries (10) Insurance policy servicing (12) Insurance Third-party Administrators (TPA) (17) Insurance underwriting (13) InsurTech (28) Intelligent Document Processing (IDP) (35) International trade (5) Internet of Things (IoT) (26) Investment banking (8) IT application development (132) IT application management & support (AMS) (136) IT applications (92) IT asset management (5) IT consulting (40) IT infrastructure (54) IT modernization (42) IT operations (25) IT quality engineering & testing (31) IT risk (4) IT service management (ITSM) (23) Joint Ventures (JV), Partnerships, and Alliances (11) Knowledge graph (1) Learning & development (73) Lending (22) Life insurance (64) Life sciences commercial (48) Logistics & delivery (10) London insurance market (2) Loyalty (7) Make/manufacture (2) Managed Services (91) Management reporting (2) Manufacturing engineering (41) Marketing (86) Marketing analytics (10) Marketing operations (42) MarTech (29) Master Data Management (MDM) (6) Medical devices/MedTech (13) Medical diagnostics (3) Medicare & Medicaid (6) Memory/data storage (2) Mergers & acquisitions (M&A) and divestitures (73) Metaverse (22) Microelectronics (1) Mid-market (29) Middle East (82) Mindsets (5) MLOps (10) Mortgages (17) Nearshore (121) Net Zero (14) Next-gen processors (8) North America (203) Offshore (103) Offshore Development Center (ODC) (10) Omnichannel support (9) Onshore (37) Operational risk audits & controls (3) Order management & fulfillment (3) Order-to-cash (O2C/OTC) (47) Outsourcing (154) Outsourcing Contract restructuring (5) Outsourcing contract termination (1) Outsourcing process (9) Outsourcing strategy (23) Pandemic (9) Patient & member experience (21) Patient access (3) Patient recruitment (2) Payer claims & administration (4) Payroll (83) Performance management (16) Pharmaceuticals/biopharma (30) Pharmacovigilance (21) Pharmacy Benefits Manager (PBM) (4) Photonics (10) Political systems (3) Polymers & composites (6) Pricing (168) Private capital/PE (9) Process automation platforms (254) Process intelligence (45) Process orchestration (26) Procure-to-pay (P2P/PTP) (41) Procurement (105) Procurement operations (8) ProcureTech (19) Product engineering (26) Property & casualty insurance (109) Provider portfolio (19) Quality & regulatory affairs (QRA) (6) Quantum computing (27) Quantum cybersecurity (9) Quantum sensing (2) Real-world evidence/data (RWE/RWD) (8) Record-to-report (R2R/RTR) (46) Recruiting (93) Reinsurance (1) Requisition to PO (2) Reskilling (10) Responsible AI (13) Retirements & pensions (50) Revenue Cycle Management (RCM) (38) RFP/RFI (5) Risk management (34) SalesTech (7) Self-service & chatbots (11) Semiconductor engineering (19) Sensors & instrumentation (18) Service Integration and Management (SIAM) (17) Service Levels (7) Shared services (51) Skills (59) Small & medium-sized businesses (SMB) (4) Smart materials (17) Software product engineering (SPE) (62) Software-defined vehicles (15) Source to Contract (S2C) (38) Source to Pay (S2P) (42) South America (90) Southeast Asia (121) Specialists (66) Spend management & analytics (7) Staff augmentation (5) Stakeholder management (27) Start-ups (33) Strategic partner (7) Strategic sourcing (56) Supplier diversity (4) Supplier governance (2) Supplier innovation (3) Supplier Performance Management (SPM) (8) Supplier Relationship Management (SRM) (15) Supplier risk management (10) Supply chain (61) Supply chain planning (6) Sustainability (145) Sustainable materials (12) Symbolic AI (2) Systems integration (SI) (87) Talent management (168) Target operating model (TOM) (7) Tax management (3) Technology architecture (13) Telecom networks (61) The Philippines (23) Third-party risk management (TPRM) (7) Trading & brokerage (7) Trans-humanistic health (1) Transformation (110) Transition of services (1) Treasury & cash management (2) Trust & safety (57) Ukraine-Russia (10) Vector databases (1) Vendor Management Office (VMO) (15) Waste-2-Energy (7) Wealth management (36) Western Europe (198) Work from Home (WFH) (30) Workforce planning (64)

EXL (1)

Cloud and Infrastructure Services Cybersecurity Data and Analytics Digital Services Everest Group Strategic Access | Consulting Everest Group Strategic Access | Investor Exponential Technologies Healthcare Provider Outsourcing Excellence

Abhishek Mundra (1) Arjun Chauhan (1) Everest Group (1) Ishi Thakur (1) Mansi Gupta (1) Muskaan Jain (1) Pravina Jayaraman (1) Ronak Doshi (1) Siddharth Rawat (1) Suseel Menon (1)