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Thematic Report Jan. 12, 2026
Health and Wellness (H&W) Benefits Administration Outsourcing (BAO) US Market Primer
Employers in the US are facing growing complexities in managing Health and Wellness (H&W) benefits due to rising costs, expanding regulatory requirements such as the Affordable Care Act (ACA) and the Consolidated Omnibus Budget Reconciliation Act… -
PEAK Matrix® Aug. 25, 2025
Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2025 – North America, EMEA, and Asia Pacific
Amid persistent talent shortages and macroeconomic uncertainty, Recruitment Process Outsourcing (RPO) continues to evolve as enterprises demand greater adaptability, technology integration, and regional specialization from their service providers. This report analyzes the global RPO landscape across… -
June 28, 2016
IT Outsourcing Handbook
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State of the Market Jan. 14, 2016
IT Outsourcing (ITO) in the Healthcare Provider Industry – Annual Report 2015: Building a Coherent Value Proposition
Introduction The healthcare landscape has been subject to significant turbulence on account of a gamut of factors including escalating costs, widespread regulatory amendments, changing business models, and evolution of the patient-centric paradigm (with mobile computing, social… -
PEAK Matrix® Dec. 04, 2015
IT Outsourcing in the Healthcare Provider Industry – Service Provider Landscape with PEAK Matrix™ Assessment 2015
Introduction The healthcare industry is witnessing unprecedented churn and transformation, leading to a surge in adoption of IT and business process outsourcing. Driven by regulatory reforms, tenets of consumerization, market consolidation, and emergence of next-generation digital… -
Thematic Report Jan. 09, 2026
Getting the L&D Pulse: the State of Enterprise Learning in the Age of AI
Enterprise learning is fundamentally transforming as the pace of technology transformation continues to outstrip traditional workforce development models. Learning is moving away from static, course-centric training toward skill-based, adaptive experiences that support continuous capability building. Enterprises… -
State of the Market Nov. 11, 2025
Digital Interaction Intelligence State of the Market 2025
Everest Group defines Digital Interaction Intelligence (DII) as an analytics product that offers a fact-based, technology-driven approach to understanding user interactions on various applications, particularly business applications. It captures user actions and metadata from multiple desktops… -
Provider Compendium Oct. 15, 2025
Digital Interaction Intelligence Products – Technology Provider Compendium 2025
Digital Interaction Intelligence (DII) products are rapidly emerging as a core enabler in enterprise automation and transformation strategies. DII solutions adopt a user-centric lens to analyze digital activity, delivering more granular insights into how work actually… -
State of the Market Sep. 22, 2025
Process Mining State of the Market 2025
Process mining software analyzes process-related information from event logs generated by ERP, CRM, and other enterprise systems to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based approach to process… -
Provider Compendium Aug. 01, 2025
Process Mining Technology Provider Compendium 2025
Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. By analyzing event logs from enterprise systems such as ERP and CRM, it offers a fact-based approach to discover, monitor, and optimize as-is processes. The… -
PEAK Matrix® June 16, 2025
Process Mining Products PEAK Matrix® Assessment 2025
A Process mining software analyzes process-related information, primarily from event logs generated by enterprise systems (ERP, CRM, etc.), to offer a fact-based approach to discover, monitor, and optimize as-is processes across various industries and process areas.… -
Webinar Deck March 19, 2025
Webinar Deck: Unlock Empowered Decisions: Global E&IT Technology Trends 2025
Watch Everest Group experts Yugal Joshi, Partner, Alisha Mittal, Vice President, Mukesh Ranjan, Vice President, and Akshat Vaid, Partner, for an exciting webinar that will redefine how you view the future of the engineering and IT… -
State of the Market Aug. 19, 2024
Process Mining State of the Market 2024
Process mining is a software product that analyzes process-related information from event logs generated by enterprise systems (ERP, CRM, etc.) to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based… -
Provider Compendium July 09, 2024
Process Mining – Technology Provider Compendium 2024
Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. It analyzes process-related information, primarily from event logs that enterprise systems (ERP, CRM, etc.) generate, offering a fact-based approach to discover, monitor, and optimize as-is… -
PEAK Matrix® June 04, 2024
Process Mining Products PEAK Matrix® Assessment 2024
Process mining analyzes process-related information from event logs generated by enterprise systems (Enterrpise Resource Planning (ERP), Customer Relationship Management (CRM), etc.), to offer a fact-based approach to discover, monitor, and optimize existing processes. It is one… -
Provider Compendium April 25, 2024
Google Cloud Services Specialists – Provider Compendium 2024
The public cloud market is transforming, driven by increasing enterprise maturity in cloud adoption and sustained demand for hyperscaler services. This transformation is marked by a surge in innovative solutions focusing on AI, advanced data analytics,… -
Viewpoint April 15, 2024
Cloud Modernization: Maximize Your ROI in Cloud
Volatile macroeconomic conditions, intensifying competitive pressures, post-pandemic changes, and ever-evolving customer expectations have prompted enterprises to focus on efficiency, stakeholder experience, and growth. Enterprises are increasingly recognizing the need to reinvent and modernize themselves across the… -
Thematic Report March 28, 2024
Demystifying the Rapidly Evolving MarTech Landscape
The MarTech stack encompasses a combination of software platforms and tools that enable enterprises to strategize, execute, measure, and manage their marketing efforts. In recent years, there has been a notable increase in the number of… -
Viewpoint March 26, 2024
Arpit Mehra
Practice Director
Naga Koundinya
Senior AnalystBridging the Data Gap: the Power of Synthetic Data
This report underscores synthetic data’s vital role in addressing data challenges during AI initiatives. It highlights the significance of leveraging synthetic data to train and optimize AI models effectively. Additionally, it explores best practices for using… -
There is a strong need for IT service providers and cloud vendors to enhance their partnership to accelerate cloud journey for clients. This is significantly more relevant now as clients want to transform their businesses leveraging…
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