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  • State of the Market
    Jan. 15, 2026

    Amid rising regulatory expectations and growing fraud complexity, financial institutions are reengineering Financial Crime and Compliance (FCC) operations to meet demands for agility, cost efficiency, and risk mitigation. This report provides a detailed view of the…
  • Thematic Report
    Jan. 29, 2026

    The dynamic IT and Business Process Services (BPS) industry presents opportunities and challenges for providers, requiring them to have an in-depth understanding of emerging trends, evolving forces, and shifting competitive landscapes. Forces & Foresight™, our quarterly…
  • Accelerator
    Jan. 07, 2026

    Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips application services buyers with the…
  • Accelerator
    Jan. 07, 2026

    Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers…
  • Viewpoint
    Nov. 10, 2025

    The global Business Process Outsourcing (BPO) industry is undergoing a seismic transformation due to the emergence of autonomous, LLM-powered AI agents that are rapidly changing how services are delivered. This report examines how BPO firms must…
  • PEAK Matrix®
    Aug. 25, 2025

    Enterprises accelerating their transition from legacy systems to cloud-native operating environments now face an intensified need for specialized, cloud-ready talent to sustain large-scale modernization. Organizations now require deep expertise in cloud-native development, multi-cloud and hybrid cloud…
  • Provider Compendium
    Dec. 30, 2025

    Enterprises are experiencing rising data complexities as they scale cloud adoption, modernize data estates, and operationalize AI. In this landscape, undetected data issues, ranging from quality degradation and schema drift to pipeline failures and governance lapses,…
  • PEAK Matrix®
    Nov. 25, 2025

    Healthcare enterprises are increasingly relying on specialist IT service providers to navigate the complexities of digital transformation, regulatory shifts, and cost pressures. Mounting financial strains and evolving compliance requirements are compelling payers and providers to modernize…
  • Viewpoint
    July 29, 2025

    The telecom industry is at an inflection point, facing rising customer expectations, operational complexities, and intensifying competition. This Viewpoint explores the need for telecom enterprises to embrace comprehensive, AI-driven transformation of their CX strategy through an…
  • PEAK Matrix®
    Nov. 04, 2025

    The IT Service Management (ITSM) and System Integration and Management (SIAM) services market is entering a phase of strategic maturity, evolving from transactional service management to a more integrated, value-driven discipline. As enterprises seek to strengthen…
  • Provider Compendium
    Dec. 18, 2025

    Enterprises across industries are accelerating their data and AI initiatives but continue to face challenges such as fragmented data environments, limited access to skilled talent, and the need for advanced IP, platforms, and industry-specific solutions. Specialist…
  • Viewpoint
    Oct. 09, 2025

    The retail industry is at an inflection point, shaped by rapidly evolving customer expectations, omnichannel complexity, and mounting competitive pressures. This Viewpoint explores the need for retail enterprises to embrace comprehensive, AI-driven transformation of their customer…
  • Tech Launch Perspective
    Dec. 30, 2025

    AWS’ announcements at AWS re:Invent 2025 underscore its continued focus on embedding security capabilities more deeply into cloud-native and developer-centric workflows. The introduction of the AWS Security Agent reflects AWS’ intent to shift security left by…
  • Tech Launch Perspective
    July 22, 2025

    Google Cloud’s announcements at the RSA Conference (RSAC) 2025 advance its unified, intelligence‑centric cyber defense vision. Key updates fall into four strategic pillars: AI‑powered security operations – Gemini AI agents are embedded in the Security Operations…
  • Tech Launch Perspective
    July 22, 2025

    CrowdStrike used the RSA Conference (RSAC) 2025 to reinforce its unified, intelligence‑led cyber defense vision. The provider’s portfolio enhancements spanned four strategic pillars: Agentic AI for the Security Operations Centre (SOC) – Charlotte AI autonomously triages…
  • Tech Launch Perspective
    June 30, 2025

    In May 2025, Google Cloud expanded its sovereign cloud offerings to address increasing demands for data sovereignty and operational autonomy. It launched Google Cloud Air-Gapped, a fully isolated environment designed for sectors with stringent data security…
  • Tech Launch Perspective
    June 30, 2025

    In this report, we assess SentinelOne’s evolving cybersecurity portfolio, emphasizing the strategic innovations showcased at the RSA Conference (RSAC) 2025. SentinelOne introduced Purple AI Athena, an agentic AI that autonomously triages, investigates, and remediates security incidents. It…
  • Provider Compendium
    Dec. 18, 2025

    Healthcare organizations are shifting toward unified data platforms to address growing demands for interoperability, real-time insights, and compliance in a digital-first environment. This report explores how healthcare data management platforms are becoming central to achieving these…
  • PEAK Matrix®
    Nov. 25, 2025

    With global and adaptive clinical trials’ rising complexities, life sciences organizations are increasingly adopting intelligent Randomization and Trial Supply Management (RTSM) platforms to enhance operational efficiency, ensure regulatory compliance, and safeguard patient integrity. RTSM systems have…
  • Tech Launch Perspective
    June 30, 2025

    In April 2025, IBM unveiled the latest evolution of its mainframe portfolio with the introduction of IBM Z17, advancing its long-standing leadership in mainframes. IBM has long been a cornerstone in the evolution of enterprise computing,…

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