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  • Market Insights™
    April 02, 2024

  • Accelerator
    Jan. 07, 2026

    Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. This report equips data and analytics service buyers…
  • Viewpoint
    Oct. 01, 2025

    As enterprises increase their sustainability commitments, they face growing regulatory scrutiny, investor pressure, and operational challenges in decarbonizing operations and supply chains. Traditional sustainability approaches, often fragmented, project-based, and siloed, lack the scalability, integration, and execution…
  • State of the Market
    Dec. 27, 2024

    The impact sourcing ecosystem is rapidly expanding due to the growing interest in sustainable and socially responsible business practices. Enterprises and providers are increasingly incorporating diverse and underserved talent into their operations due to cost efficiency,…
  • Viewpoint
    June 30, 2025

    Impact sourcing steers formal employment toward those historically left on the sidelines, melding social equity with enterprise performance. Yet this model’s success depends massively on a steady supply of job-ready talent. Consequently, training institutions – from…
  • Provider Compendium
    Dec. 30, 2025

    Enterprises are experiencing rising data complexities as they scale cloud adoption, modernize data estates, and operationalize AI. In this landscape, undetected data issues, ranging from quality degradation and schema drift to pipeline failures and governance lapses,…
  • State of the Market
    Sep. 22, 2025

    Process mining software analyzes process-related information from event logs generated by ERP, CRM, and other enterprise systems to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based approach to process…
  • PEAK Matrix®
    Nov. 25, 2025

    Healthcare enterprises are increasingly relying on specialist IT service providers to navigate the complexities of digital transformation, regulatory shifts, and cost pressures. Mounting financial strains and evolving compliance requirements are compelling payers and providers to modernize…
  • Provider Compendium
    Oct. 15, 2025

    Digital Interaction Intelligence (DII) products are rapidly emerging as a core enabler in enterprise automation and transformation strategies. DII solutions adopt a user-centric lens to analyze digital activity, delivering more granular insights into how work actually…
  • Provider Compendium
    Jan. 29, 2026

    As enterprises navigate mounting operational complexities and rising costs, they are increasingly investing in integrated automation platforms to drive efficiency and resilience. There is a clear market shift from point solutions toward intelligent process automation platforms…
  • Provider Compendium
    Aug. 01, 2025

    Process mining drives operational excellence and facilitates enterprises’ digital transformation initiatives. By analyzing event logs from enterprise systems such as ERP and CRM, it offers a fact-based approach to discover, monitor, and optimize as-is processes. The…
  • Accelerator
    July 29, 2024

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us In a constantly evolving world, value-driven business is a key driver for long-term success. Enterprises are increasingly embracing a triple-bottom-line…
  • State of the Market
    Nov. 11, 2025

    Everest Group defines Digital Interaction Intelligence (DII) as an analytics product that offers a fact-based, technology-driven approach to understanding user interactions on various applications, particularly business applications. It captures user actions and metadata from multiple desktops…
  • Provider Compendium
    Dec. 18, 2025

    Enterprises across industries are accelerating their data and AI initiatives but continue to face challenges such as fragmented data environments, limited access to skilled talent, and the need for advanced IP, platforms, and industry-specific solutions. Specialist…
  • Thematic Report
    April 10, 2025

    As digital technologies increasingly contribute to carbon emissions, enterprises are under increasing pressure to make their IT operations more sustainable. Regulatory mandates, evolving ESG commitments, and stakeholder expectations are pushing organizations to treat IT not just…
  • State of the Market
    July 21, 2025

    Automation is no longer just about driving efficiency; it now encompasses autonomy, adaptability, and intelligent decision-making. As organizations accelerate their shift toward digital-first business models, Intelligent Process Automation (IPA) has become a key operational transformation driver.…
  • State of the Market
    June 13, 2025

    Sustainability has evolved from a corporate aspiration into a business-critical mandate, and technology-enabled services are emerging as vital tools in accelerating enterprise sustainability efforts. This report presents a structured, in-depth view of the sustainability enablement technology…
  • Provider Compendium
    Dec. 18, 2025

    Healthcare organizations are shifting toward unified data platforms to address growing demands for interoperability, real-time insights, and compliance in a digital-first environment. This report explores how healthcare data management platforms are becoming central to achieving these…
  • PEAK Matrix®
    Jan. 16, 2025

    In the era of rapidly evolving consumer preferences, rapid technology advances, and increased environmental consciousness, sustainability has become vital for engineering firms. In response, companies have been altering their product value chains and processes to align…
  • PEAK Matrix®
    Nov. 25, 2025

    With global and adaptive clinical trials’ rising complexities, life sciences organizations are increasingly adopting intelligent Randomization and Trial Supply Management (RTSM) platforms to enhance operational efficiency, ensure regulatory compliance, and safeguard patient integrity. RTSM systems have…

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