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Showing 29 results
  • Provider Compendium
    Dec. 24, 2025

    ServiceNow is increasingly central to enterprise digital transformation strategies, moving beyond its roots in ITSM to support integrated workflows across HR, customer service, operations, and risks. The demand for agility, intelligent automation, and improved user experiences…
  • PEAK Matrix®
    Dec. 02, 2025

    ServiceNow is emerging as a unified platform for digital transformation, enabling enterprises to streamline operations, break down functional silos, and deliver intelligent, AI-driven workflows. Organizations are shifting from limited ITSM use cases to broader adoption across…
  • Provider Compendium
    Nov. 28, 2025

    Everest Group’s Order-to-Cash (O2C) Products – Provider Compendium 2025 provides comprehensive and fact-based snapshots of 16 O2C products and includes insights on the global O2C products market. It examines each product’s features, enhancements, and market adoption…
  • PEAK Matrix®
    Sep. 30, 2025

    Enterprises are increasingly turning to modern Order-to-Cash (O2C) products in response to growing cost pressures, tighter regulations, and the need for improved agility. Once viewed as a back-office finance function, O2C is becoming a strategic enabler…
  • July 22, 2025

    Capgemini has announced that it has entered into an agreement to acquire WNS for US$3.3 billion. From a finance & accounting (F&A) perspective, the acquisition aims to create a global powerhouse blending Capgemini’s technology and consulting…
  • Tech Launch Perspective
    June 25, 2025

    At SAP Sapphire 2025, SAP reinforced its ambition to lead in enterprise AI by unveiling a range of innovations under its Business AI umbrella. Key announcements include the launch of AI Foundation, positioned as the operating…
  • Tech Launch Perspective
    June 09, 2025

    ServiceNow Knowledge 2025 marked a significant evolution in the company’s AI strategy, positioning the Now Platform as an AI-first operating system for enterprise transformation. Key announcements included the launch of AI Agent Studio – a no-code…
  • May 01, 2025

    Despite ongoing macroeconomic uncertainty and the increasing scrutiny of Information Technology (IT) spending, ServiceNow has sustained a good growth momentum within the IT market, reporting a 22% year-on-year growth in 2024. The ServiceNow services market has…
  • Thematic Report
    April 28, 2025

    ServiceNow and its partner ecosystem are growing due to its robust IT service management and workflow automation capabilities, industry-specific applicability, and low-code development approach. Enterprises are increasingly adopting ServiceNow modules to address their evolving business needs.…
  • Blog
    April 11, 2025

    Accounting firms have long focused on their traditional roles – auditing financial statements, helping organizations meet tax and financial reporting requirements, and advising CFOs on finance operations. But there is a shift underway. Accounting firms are moving further along the value chain to run finance and accounting (F&A) as managed services. CFOs…
  • Tech Launch Perspective
    March 26, 2025

    The finance function is evolving beyond its traditional role to become a strategic business enabler. The need for real-time alignment and agility to support key business outcomes that CFOs prioritize is driving autonomous finance’s demand. AI’s…
  • Provider Compendium
    Feb. 19, 2025

    The SAP services market is strategically transforming from traditional enterprise software to a key digital transformation driver. The focus has shifted to cloud adoption, AI integration, and sustainability, with initiatives such as RISE with SAP and…
  • Viewpoint
    Feb. 06, 2025

    Everest Group’s Global CFO Survey 2025 reveals that CFOs face challenges adapting to customer demand, managing risk, and leveraging digital technology while prioritizing revenue and growth, cost and profitability, and ESG and sustainability. This focus, coupled…
  • PEAK Matrix®
    Jan. 27, 2025

    The SAP services market is strategically evolving from traditional enterprise software to a key digital transformation driver. With initiatives such as RISE with SAP and GROW with SAP, the focus has now shifted to cloud adoption,…
  • Market Insights™
    Jan. 21, 2025

  • Market Insights™
    Jan. 21, 2025

  • State of the Market
    Dec. 31, 2024

    The Finance and Accounting Outsourcing (FAO) market is poised for significant growth due to increased outsourcing from first-generation adopters, particularly in the small and mid-market segments. These organizations are struggling with weak cash disposition, cost pressures,…
  • Provider Compendium
    Dec. 24, 2024

    Everest Group’s Finance and Accounting Outsourcing (FAO) – Provider Compendium 2024 provides comprehensive and fact-based snapshots of 33 FAO service providers and includes insights on the global FAO service provider landscape. It offers detailed profiles of…
  • Tech Launch Perspective
    Sep. 30, 2024

    On September 10, 2024, ServiceNow launched Xanadu, its comprehensive offering of AI innovations tailored for the telecom, retail, banking, and public sector industries. This release significantly enhances its gen AI offerings, expanding the reach of Now…
  • PEAK Matrix®
    Sep. 06, 2024

    The global multi-process Finance and Accounting Outsourcing (FAO) market experienced relatively slower growth in 2023 due to recessionary headwinds in early part of the year and consequential delays in enterprise decision-making, especially on large-scale deals. However,…

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