• Viewpoint
    Dec. 15, 2025

    As financial crimes grow more sophisticated and regulatory scrutiny intensifies, financial institutions must fundamentally rethink how they detect and prevent money laundering. Legacy rule-based Anti-money Laundering (AML) Transaction Monitoring (TM) systems, once sufficient for compliance, are…
  • Blog
    Dec. 09, 2025

    Financial crime and compliance technology is entering a new phase. For years, institutions addressed regulatory change by adding controls, systems, and manual checks. This response created complex environments that were costly to operate, difficult to tune, and slow to adjust.   Today,…
  • Tech Launch Perspective
    Dec. 08, 2025

    In September 2025, Quantexa announced its Cloud AML platform – a SaaS-based solution built on Azure and targeted at midsize and community banks in the US. The launch reflects Quantexa’s strategy to democratize its contextual decision…
  • Webinar Deck
    Dec. 03, 2025

    Heading towards 2026, traditional global business services models need to keep up with rising enterprise expectations, economic volatility, and the emergence of AI as a transformational force. In the midst of this change, the playbooks of…
  • PEAK Matrix®
    Nov. 27, 2025

    The global banking operations market is significantly transforming, driven by continued regulatory complexities, rising customer expectations, and advances in AI and automation. Financial institutions are rethinking their sourcing models to prioritize domain-rich, technology-enabled partners that can…
  • State of the Market
    Nov. 11, 2025

    Over the past two decades, Global Business Services (GBS) centers have evolved from cost-focused delivery hubs to integral strategic partners transforming enterprises. The GBS model today plays a pivotal role in enabling agility, scalability, and innovation…
  • LinkedIn Live
    Nov. 11, 2025

    This session unpacked 2026’s defining FCC technology trends and how they were reshaping enterprise priorities—from AI and data-driven ecosystems to platform-based collaboration and outcome-focused compliance models. Attendees gained a clear view of how regulators, providers, and…
  • Blog
    Nov. 06, 2025

      Global enterprises are increasingly shifting their global contracts with service providers from foreign currencies to local India-to-India (I2I) contracts in Indian rupees (INR), managed by their Global Capability Centers (GCCs) in India. What may look like a small operational change is proving to be a…
  • LinkedIn Live
    Oct. 31, 2025

    Enterprise Resource Planning (ERP) transformations are reaching a critical juncture. Timelines are compressed, risks are high, and the pressure to deliver tangible business outcomes is mounting. As platforms such as SAP ECC sunset and organizations migrate…
  • Thematic Report
    Oct. 17, 2025

    Fresenius Kabi’s enterprise transformation highlights the essential role of Global Business Services (GBS) in enabling end-to-end value realization through SAP S/4HANA adoption. With a strategic focus on shifting from siloed operations to a globally harmonized service…
  • Conference
    Oct. 01, 2025

    In a business environment defined by disruption, success isn’t just about resilience, it’s about connected design, planning, and execution. Enterprises that thrive don’t operate in silos; they rethink strategies and action plans to drive growth, agility,…
  • Tech Launch Perspective
    Sep. 17, 2025

    In July 2025, Compass UOL, a subsidiary of The AI Revolution Company, announced a suite of agentic AI tools for banking and financial services, now listed in AWS Marketplace under its newly introduced AI agents and…
  • Viewpoint
    Sep. 08, 2025

    GCCs are at an inflection point, having moved well beyond their traditional role as centers of cost efficiency and delivery excellence. They now possess strong adjacencies with business teams, deep domain and customer context, and are…
  • Tech Launch Perspective
    Sep. 03, 2025

    Nasdaq Verafin’s Agentic AI Workforce, launched in July 2025, is designed to support compliance automation by embedding autonomous AI agents into Anti-money Laundering (AML) operations. The digital workers use typology-based risk models and generative AI co-pilots…
  • Engage – Dallas 2025 | September 8–10  Everest Group Engage – Dallas 2025 is the global sourcing conference where the future of GBS, sourcing, and transformation takes shape. Join Everest Group and industry trailblazers for an…
  • Webinar Deck
    Aug. 19, 2025

    In today’s environment of rising cost pressures, tight labor markets, and relentless demand for innovation, traditional optimization levers such as offshoring and automation are no longer enough. Gen AI presents a game-changing opportunity to elevate productivity…
  • Event
    Aug. 19, 2025

    In today’s environment of rising cost pressures, tight labor markets, and relentless demand for innovation, traditional optimization levers such as offshoring and automation are no longer enough. Gen AI presents a game-changing opportunity to elevate productivity…
  • In July 2025, two landmark policy releases redefined the financial crime compliance landscape. The European Banking Authority (EBA) issued its fifth opinion on money laundering and terrorist financing (ML/TF) risks, while the US government released its…
  • Tech Launch Perspective
    July 31, 2025

    Fenergo’s FinCrime OS, launched in July 2025, positions itself as a unified Financial Crime Compliance (FCC) platform embedded with agentic AI to streamline operations across onboarding, due diligence, AML, and transaction monitoring. Built on Fenergo’s existing…
  • Thematic Report
    July 24, 2025

    Everest Group regularly organizes virtual roundtables with senior executives from across industries, creating a space to exchange insights on today’s most pressing challenges and emerging trends. In this session, Everest Group executives discuss how forward-looking GBS…

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