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  • PEAK Matrix®
    Nov. 05, 2025

    The Global Capability Center (GCC) setup market continues to gain momentum, with India maintaining its position as the leading destination for GCC setups, supported by its deep talent base, cost efficiency, regulatory maturity, and robust digital…
  • PEAK Matrix®
    Sep. 30, 2025

    Global Capability Centers (GCCs) are rapidly evolving from cost-focused delivery hubs into strategic business transformation enablers. They now drive enterprise-wide innovation, enhance customer and employee experiences, and deliver measurable business impact. Key trends shaping this evolution…
  • Provider Profiles
    Oct. 08, 2021

    The global services market is highly dynamic and evolving at a rapid pace. This is reflected in the shift in priorities from cost arbitrage to automation. The third-party vendors are continually assessing their market position and…
  • Provider Compendium
    Sep. 17, 2021

    Enterprises, especially small and midsized, are adopting Microsoft Dynamics 365 to modernize customer experience and finance & operations, enable end-to-end visibility across the supply chain, and streamline marketing & sales. Large enterprises adopt Microsoft Dynamics 365…
  • PEAK Matrix®
    Sep. 14, 2021

    Enterprises, especially small and midsized, are adopting Microsoft Dynamics 365 to modernize customer experience and finance and operations, enable end-to-end visibility across the supply chain, and streamline marketing and sales. Large enterprises adopt Microsoft Dynamics 365…