• Tech Provider Spotlight
    May 08, 2026

    Enterprises are under increasing pressure to detect and respond to manipulated audio, video, and image content as synthetic media becomes more realistic, scalable, and accessible. Deepfakes are creating new risks across fraud prevention, authentication, content moderation,…
  • Viewpoint
    March 30, 2026

    Online platforms are under growing pressure to move beyond static sign-up age checks and build age-aware Trust and Safety (T&S) systems that can respond to risks across the user life cycle. As minors participate more actively…
  • Thematic Report
    March 26, 2026

    Pharmaceutical enterprises are reassessing their IT services sourcing strategies amid moderate growth, budget discipline, and rising innovation expectations. As provider consolidation intensifies, a small group of leading providers continues to capture a disproportionate share of enterprise…
  • Viewpoint
    Jan. 09, 2026

    As pharma enterprises modernize data architectures, automate workflows, and scale AI across the value chain, scientific expertise is becoming essential to realize meaningful outcomes from digital initiatives. Without scientific grounding, digital systems risk producing insights that…
  • Blog
    Jan. 05, 2026

    What happens when Artificial Intelligence (AI) models aren’t just wrong but unsafe?  As AI systems become embedded in digital services, platforms, and user-facing tools, ensuring they behave safely and predictably is no longer optional.   In this context, red teaming in AI has emerged as a key…
  • Thematic Report
    Dec. 17, 2025

    In 2025, the Trust and Safety (T&S) market evolved in response to increased enterprise adoption of advanced AI systems. With growing AI adoption, organizations continued investment in AI support services such as red teaming, hallucination checks,…
  • LinkedIn Live
    Nov. 19, 2025

    In an evolving landscape where analyst relations (AR) shape market perception and business success, leaders continued to look for proven tactics embraced by experienced AR professionals. Everest Group’s Katrina Menzigian, along with industry experts from other…
  • Category Strategy Templates
    Oct. 17, 2025

    Procurement organizations prioritize reducing costs, managing risks, and creating business value. Category management helps achieve these goals by optimizing category spend, identifying cost-saving opportunities, and improving operational efficiency. In the face of emerging agentic AI use…
  • Tech Provider Spotlight
    Oct. 07, 2025

    AI-based facial age estimation has become a vital digital trust, privacy, and compliance enabler as platforms seek scalable solutions to verify user age in anonymous and age-restricted environments. Unlike traditional age verification approaches, these solutions apply…
  • Viewpoint
    Sep. 26, 2025

    MedTech organizations are under increasing pressure to reimagine stakeholder engagement in response to increasing demand for personalized, connected experiences across the entire device life cycle. Functional silos, disparate technologies, and a lack of cross-functional alignment constrain…
  • State of the Market
    Aug. 21, 2025

    As gen AI and agentic AI integrate into enterprise platforms, the Trust and Safety (T&S) function is transforming. Once focused on downstream moderation, T&S now supports AI safety, ethics, and compliance across the full system life…
  • Aug. 14, 2025

    What happens when artificial intelligence (AI) doesn’t just respond to prompts, but sets its own goals and acts before a human can intervene?Agentic AI refers to systems designed to independently initiate actions, make decisions, and adapt…
  • LinkedIn Live
    July 24, 2025

    Watch on LinkedIn Global Capability Centers (GCCs) in India rapidly evolved from cost-efficient service hubs to strategic centers of innovation, product development, and digital transformation for global enterprises. As this evolution accelerated, talent development became a…
  • Viewpoint
    June 25, 2025

    As online dating platforms face growing user expectations, evolving risks, and heightened regulatory scrutiny, T&S has become a strategic imperative rather than a support function. This Viewpoint explores the critical role T&S plays in fostering safer…
  • Viewpoint
    June 25, 2025

    Life sciences enterprises operate in an increasingly complex engagement landscape due to rising content fatigue, expanding Healthcare Professional (HCP)/patient touchpoints, and growing stakeholder expectations for relevance. Traditional engagement strategies, characterized by fragmented data, siloed operational workflows,…
  • Provider Compendium
    June 06, 2025

    As digital platforms grow and content becomes more complex, enterprises are re-evaluating how they manage Trust and Safety (T&S). The focus has shifted from just handling volume to moderating varied content types, adhering to fast-changing regulations,…
  • PEAK Matrix®
    March 28, 2025

    The Trust and Safety (T&S) industry experienced significant shifts last year. These shifts were due to a sharp rise in egregious content volumes, particularly during elections, new regulations requiring nuanced compliance strategies, and increased enterprise generative…
  • Viewpoint
    March 25, 2025

    Today e-commerce platforms face significant Trust and Safety (T&S) challenges that directly impact consumers and sellers on the platform. Key issues include fake listings, fake accounts, fake reviews, inadequate ad moderation, illicit product sales, account takeovers,…
  • LinkedIn Live
    Feb. 13, 2025

    Watch On LinkedIn Step into the future in this insightful LinkedIn Live with Everest Group experts Hrishi Raj Agarwalla, Vice President, and Ashish Sehdev, Vice President. Join this virtual session as they decode the market shifts…
  • Feb. 03, 2025

    The nasscom GCC Conclave 2025 nominations period is nearly here! Opening on Feb 4, 2025, the nominations will open for GCC leaders to put their businesses forward for recognition. Supported by Strategic Partner Everest Group, the…

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