Top GBS Employers™ in India, the Philippines, and Poland – 2024

Amid transitioning from economic challenges such as slowdowns and layoffs to a revitalized landscape marked by fierce competition for top talent, maintaining a positive brand image is vital to attract and retain high-quality talent. In an era where specialized functional and behavioral skills are more essential than ever, the quest to attract and retain exceptional talent has become paramount for organizations. Talent is the key differentiating factor, and Global Business Services (GBS) employers need a multipronged approach to build, maintain, and strengthen their employer brand perception in local markets.

In its latest iteration, the Top GBS Employers™ research analyzes over 380 leading GBS employers’ employer brand perception across India, the Philippines, and Poland. The analysis covers multiple dimensions: compensation and benefits, work environment, office ecosystem, work- life balance, hybrid work policies, culture and values, leadership, career development, and diversity and inclusion.

Leading global GBS employers can leverage these insights, in addition to Everest Group’s talent performance framework, to optimize their talent management strategies and build future-proof talent models. This analysis, based on publicly available information, captures prospective employees’ perceptions about top GBS employers and reflects market trends as of H1 2024. We will continue to track this market and refresh this assessment annually.