State of the Market
Market Vista™: 2020 Year in Review and Outlook for 2021
The report Market Vista™: 2020 Year in Review and Outlook for 2021 provides an overview of the developments in the global services industry in 2020 and presents our outlook for 2021. We also highlight key trends and drivers for GBS, offshore/nearshore locations, service providers, and outsourcing transactions. The report will help buyers, analyst communities, experts, and business executives assess sourcing market developments from service providers’ and buyers’ points of view to help them take timely and best-suited decisions.
This report is available to members.