GBS Architectures: Data Book

As a supplement to GBS Architectures: One Size Does Not Fit All, we are publishing a comprehensive data book that explores GBS architectures’ core dimensions and vectors. While the main report highlights seven key insights, this data book serves as a detailed reference guide, offering in-depth information on the structural patterns shaping GBS organizations. Rather than prescribing a single approach, it presents diverse industry practices, enabling GBS leaders to make informed decisions tailored to specific enterprise needs.

In this first-of-its-kind research, Everest Group, in collaboration with Sourcing Change, analyzes insights from interviews with 50 leading GBS organizations to examine GBS architecture’s foundational elements. This research highlights variations in GBS architectures by model, alignment, resourcing approach, reporting lines, power structures, integration into the planning cycle, enabling capabilities, and presence of Global Process Owners (GPOs) and CoEs. By offering granular insights and illustrative organization models, this data book enables enterprises to benchmark their GBS structures and identify patterns that drive value.