From Complexity to Clarity: Agentic Automation Value Assessment for Key Enterprise Use Cases

As enterprises seek to navigate complex and dynamic business environments, agentic automation is emerging as a powerful transformation of traditional Intelligent Automation (IA). By combining structured automation with AI-powered decision-making, agentic automation enables systems to sense, decide, act, and learn autonomously, unlocking greater productivity and operational autonomy.

In this report, we assess agentic automation’s evolving landscape by examining its key attributes, real-world enterprise use cases across industries, and its potential to drive strategic value. The report offers a robust value assessment framework that evaluates agentic automation adoption’s benefits and costs across five high-impact use cases: KYC, invoice processing, warranty claims processing, customer onboarding, and employee onboarding. This comprehensive assessment helps decision-makers with the mechanism to quantify agentic automation’s value, build a compelling business case, and plan its enterprise-wide implementation. The research also outlines key considerations to help organizations navigate adoption challenges and realize agentic automation’s full potential.