Chasing the Global Capability Center (GCC) Opportunity: The Next Big Providers Play

The Global Capability Center (GCC) market continues to grow steadily at ~6% YoY, fueled by access to scalable talent, favorable cost structures, mature ecosystems, and low entry barriers. As GCCs evolve beyond traditional service delivery, they are increasingly becoming innovation, capability development, and enterprise transformation hubs.

This shift presents a significant opportunity for providers. Enterprises are seeking end-to-end support across the GCC lifecycle. Providers are key in establishing GCCs through Build-Operate-Transfer (BOT), assisted/virtual, and joint venture models. Additionally, they enable access to talent through staff augmentation and managed services. There is strong momentum around GCC transformation, with providers helping to reimagine processes, technology, and functional operations. Strategic carve-outs and GCC acquisitions represent another area where providers are actively engaged. To capitalize on these opportunities, providers are increasingly aligning with client expectations across capabilities, commercials, culture, and compliance.

In this report, we provide a comprehensive analysis of the offshore and nearshore GCC landscape and strategic implications for providers.