Provider Compendium

Customer Experience Management (CXM) in EMEA – Provider Compendium 2023

Customer Experience Management (CXM) in EMEA – Service Provider Compendium 2023 provides comprehensive and fact-based snapshots of 25 CXM service providers in EMEA. It features their scale of operations, technology solutions, portfolio mix, and delivery locations, along with Everest Group’s PEAK Matrix® provider assessment. The compendium also examines the EMEA CXM operations provider landscape.

The report will enable current and potential buyers of CXM in the Americas to assess the providers based on their strengths and limitations in desired capabilities.