Scope
Factbook and Primer reports provide an ideal knowledge base for enterprises to study providers as well as market evolution. In these reports, we:
- Provide detailed research on leading providers, including their growth drivers and decision-making approach
- Share providers’ histories, their evolution, cultures, strategies, performance, and outlook
- Evaluate provider performance against peers across various spend categories
In addition to leveraging our research expertise of over 25 years, the Factbook and Primer Research is based on the following sources of information:
- PEAK Matrix®reports
- PEAK Matrix® compendium reports
- Proprietary databases
- Company filings
Contents
In this research, we analyze leading providers across the following:
- Business Process Services (BPS) and Information Technology Services (ITS): a view of the provider’s performance across Everest Group PEAK Matrix®reports in the BPS and ITS domains
- Company snapshot: an overview of the provider’s evolution, including its financial performance, acquisitions, talent management, and delivery presence
- Portfolio mix: details of the provider’s revenue performance across parameters including revenue mix by service, geography, and vertical
- Details of the provider’s performance and business plans to achieve its goals and sustain its position in the industry
- Priority focus and investment areas: an assessment of the company’s focus areas
- Investment in digital services: details of the provider’s investment in digital services to remain competitive in the industry
Page Count: 53
