Multi-Process Human Resources Outsourcing (MPHRO) – Service Provider Landscape with PEAK Matrix™ Assessment 2017
The MPHRO service provider landscape continues to be dominated by the top five providers - Accenture, ADP, Alight Solutions, IBM, and NGA Human Resources, in terms of market success and delivery capability. However, other players are also reshaping their value proposition and bringing in innovative solutions to cater to the market demand. There is an increased focus on new-age technologies such as cloud, analytics and Service Delivery Automation (SDA). Majority of the providers are exploring or are planning to explore rapidly growing markets such as the Asia Pacific region. There is also a shift in focus from the large market segment in the developed economies toward the mid-market segment
In this research, we analyze the global MPHRO market across the following dimensions:
- Relative positioning of 22 service providers on the Everest Group PEAK Matrix for MPHRO
- Key strengths and development areas for service providers
Scope of analysis
Content
This report examines the dynamics of the Multi-Process Human Resources Outsourcing (MPHRO) service provider landscape. It provides a deep-dive analysis of how the service providers shape up in terms of their market success and delivery capability. Based on the comprehensive Everest Group PEAK Matrix, 22 MPHRO service providers are segmented into Leaders, Major Contenders, and Aspirants.
Everest Group has a complimentary four-page PEAK Matrix preview document for this service provider landscape report.
This report is available to members.