Brexit, GDPR, and Digital Winds of Change: Disruption or Transformation of Service Delivery to the United Kingdom and Ireland?
Offshore, nearshore, and onshore locations play a critical role in delivery to the UK and Ireland. Over the last few years, demand from UK- and Ireland-based enterprises has increased significantly across IT, voice BPS, non-voice BPS, and digital services. This report provides a detailed assessment of locations (globally) supporting demand from the UK and Ireland region.
This report takes a close look at the current landscape of key offshore, nearshore, and onshore locations being leveraged by UK- and Ireland-based enterprises to support service delivery. The report provides a detailed assessment of these delivery locations in terms of their value proposition from a cost-talent-risk perspective. The report also aims to assist enterprises in shortlisting delivery locations by evaluating factors such as maturity (by function/process), regulatory changes, technology trends, and impact of Brexit on sourcing strategy of companies.
This report is available to members.