PricePoint™: Q3 2015 Points to Consider in the Pricing of Outsourcing Services

Scope

PricePoint Q3 2015 includes the following:

• Assessment of pricing drivers in ITO and BPO including:
• Buy-side dynamics
• Supply-side dynamics
• Key macroeconomic factors
• Overall impact of the drivers on pricing in Q3 2015
• Pricing outlook for Q4 2015
• Featured research
• Legal process outsourcing

Contents

This report contains in-depth analysis of the drivers that impact the pricing of ITO and BPO services in India and United States. The drivers included in the analysis are:

• Buy-side drivers including deal size, deal volume, value mix, and new deal-renewal mix
• Supply-side drivers including resource utilization, support costs, and service provider financial performance
• Macroeconomic factors including operating cost inflation and foreign exchange rates

The report also contains the aggregated impact of these drivers on pricing in Q3 2015 and the outlook for Q4 2015.

The featured research section includes:

• Major services in legal process outsourcing domain along with the top LPO service providers
• Key trends in the LPO space
• Analysis of price variation by nature and category of services as well as type of service provider

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