Upcoming Contract Renewals – Application Services

Introduction

Renewals and recompetes provide an opportunity for non-incumbent players to expand their wallet share amidst disruptive factors such as saturation, slowing growth rate, and newer and more agile competitors. It also allows buyers a chance to a make course correction based on lessons learned during the lifetime of the just-concluded engagement and adjust sourcing strategy to suit the current business environment.

In particular, buyers of Application Services (AS) with long-term multi-tower engagements are driving the productivity agenda hard and are not averse to looking at alternative service providers to counter the declining productivity levels.

Over US$76 billion worth of ITS and BPS contracts are up for renewal in the 24 month period starting April 1, 2015. This report explores trends in such upcoming renewals.