Capital Markets BPO – Service Provider Profile Compendium 2015
INTRODUCTION
The capital markets BPO service provider profile compendium provides accurate, comprehensive, and fact-based snapshots of 18 service providers. Each service provider profile shows a comprehensive picture of the provider’s service suite, scale of operations, technology solutions & innovation, delivery footprint, and buyer satisfaction along with Everest Group’s assessment of the provider. The report also provides insights into the global capital markets BPO service provider landscape.
This compendium profiles 18 capital markets BPO service providers including Avaloq, Broadridge, Cognizant, eClerx, EXL, Genpact, HCL, Hexaware, IGATE, Infosys, Mphasis, NIIT Technologies, Syntel, TCS, Viteos, Wipro, WNS, and Xchanging.
CONTENTS
Each service provider profile covers the following capital markets BPO-specific details:
- Service suite and scale of operations: Includes key leaders, suite of services, FTEs, revenue, and recent developments
- Location landscape: Includes city-level detail of key delivery locations across the world
- Capabilities and clients: Includes major capital markets BPO engagements, revenue split by geography, and FTE split by line of business and location
- Technology solutions/tools: Includes brief profiles of key technology solutions in the capital markets BPO space
- Risk management and regulatory reporting: Includes brief description of service providers’ offerings in risk management and regulatory reporting support space
- Everest Group assessment: Includes the position of service provider on the Everest Group PEAK Matrix, market share & delivery capability assessment, and overall remarks on the capabilities of the service providers
The objective of this compendium is to provide key stakeholders a snapshot of the offerings and capabilities of 18 major capital markets BPO service providers. Specifically, the report allows service providers to compare their areas of strength and development with other service providers in the marketplace. It also helps existing and potential buyers of capital markets BPO services to assess the service providers on the capabilities that they desire.
This report is available to members.