• Event
    Nov. 12, 2024

    As global organizations face ongoing challenges like supply chain disruptions and price volatility, procurement functions are becoming more of an asset than ever. Chief Procurement Officers (CPOs) remain focused on cost savings, managing risk, and achieving…
  • LinkedIn Live
    Nov. 06, 2024

    Is Business Process as a Service (BPaaS) the next frontier in healthcare payer outsourcing transformations? The urgent need for integrated operations for healthcare payers is skyrocketing , with rising costs and ever-more complex regulatory requirements leading…
  • PEAK Matrix®
    Sep. 30, 2024

    Procurement Outsourcing (PO) providers support procurement organizations' transformation initiatives by helping streamline processes, drive digital adoption, and incorporate best practices. Providers are aligning their offerings to meet enterprise requirements to provide a comprehensive digital ecosystem comprising…
  • PEAK Matrix®
    Sep. 26, 2024

    The healthcare payer outsourcing market is rapidly evolving, driven by healthcare payers' need to enhance efficiency, manage costs, meet member expectations, and navigate complex regulations. As the industry shifts toward member-centricity and robust core administrative processes,…
  • Accelerator
    May 30, 2024

    This report is available only to Outsourcing Excellence members. For information on membership, please contact us The Procurement Outsourcing (PO) Request For Proposal (RFP) toolkit is a comprehensive resource that streamlines the solicitation of proposals for…
  • Viewpoint
    May 02, 2024

    The healthcare industry is transforming rapidly, driven by rising costs, stricter regulations, and a growing emphasis on member experience. This pressure highlights the need for healthcare payers to improve efficiency and effectiveness, especially in light of…
  • Viewpoint
    March 15, 2024

    Healthcare payers have long prioritized member experience, investing significantly to improve customer satisfaction. However, their approach has often been incremental, rather than transformative, leading to a notable gap between customer expectations and the actual experience provided.…
  • Event
    Feb. 27, 2024

    Enterprises are increasingly focusing on transforming supplier management activities through digital adoption to improve efficiency and relationships. However, the supplier management technology landscape is complex. Technology providers have varying capabilities and focus areas within the supplier…
  • Viewpoint
    Feb. 05, 2024

    Since the introduction of ChatGPT, organizations have shown a keen interest in exploring the applications of generative AI across various business functions, with procurement being no exception. As procurement has evolved from a back-office function to…
  • Market Insights™
    Jan. 23, 2024

  • Market Insights™
    Jan. 23, 2024

  • Market Insights™
    Jan. 23, 2024

  • Market Insights™
    Jan. 23, 2024

  • Market Insights™
    Jan. 23, 2024

  • Thematic Report
    Jan. 11, 2024

    Enterprises prioritize developing strong supplier relationships to maintain business continuity, drive innovation, and capture value. The adoption of digital technologies can potentially improve the efficiency of supplier management activities. However, digital adoption varies significantly across activities…
  • Provider Compendium
    Dec. 19, 2023

    Procurement Outsourcing (PO) – Service Provider Compendium provides accurate, comprehensive, and fact-based snapshots of 22 providers, including their scale of operations, technology solutions, and delivery locations, along with Everest Group’s PEAK Matrix® service provider assessment. The…
  • PEAK Matrix®
    Sep. 29, 2023

    Procurement Outsourcing (PO) providers are seen as strategic partners by organizations and are playing a critical role in helping them navigate the challenges posed by macroeconomic uncertainties and inflationary pressures by driving cost reduction and enhancing…
  • Market Insights™
    Aug. 10, 2023

  • Category Strategy Templates
    July 14, 2023

    This ready-to-use category strategy template offers editable frameworks for internal assessment and detailed industry and market category overviews to assist category managers, procurement professionals, and CPOs in creating an informed category strategy for Banking and Financial…
  • Event
    June 01, 2023

    Traditionally, most organizations have managed their suppliers through spreadsheets and outdated processes. But digital transformation is developing in this space, and organizations see the benefits of a technology-driven approach. In this webinar, our experts will guide…

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