Arbitrage of offshore locations graph

Wednesday, September 14, 2011 | 9:00 a.m. CDT; 10:00 a.m. EDT; 2:00 p.m. GMT

Within the Banking, Financial Services and Insurance (BFSI) industry, the insurance sub-vertical has played a key role in the revival of IT outsourcing (ITO) and business process outsourcing (BPO) post the economic downturn. The average deal duration and total contract value (TCV) for insurance IT-BPO deals have been higher compared to banking and capital markets outsourcing contracts in the last three years.

At the same time, the adoption pattern across different insurance segments and geographies is changing and so are the IT-BPO solutions on the table. This is reflected across multiple dimensions, such as scope of services, technology requirements, global sourcing, and pricing structures, among others.

Buyers and service providers alike are facing challenges in advancing technologies, modernizing legacy operations, and managing growth, profitability and efficiency.

This webinar will help the audience optimize its global sourcing strategy through:

  • Evaluation of various engagement models specific to their domain
  • Comparative assessment of insurance BPO service providers
  • Analysis of key market trends, adoption characteristics and changing requirements

Presenters:

  • Rajesh Ranjan, Research Director, Everest Group
  • Rajat Juneja, Senior Research Analyst, Everest Group

More from Webinars

Events

The Economics of Renewal: Why Future Pressures Will Drive a Competitive Edge | Webinar

November 20, 2025

7 a.m. PST | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST

Webinar

1 hour

Events
Five Mega Forces Shaping Tech and Tech Services in BFSI

Five Mega Forces Shaping Tech and Tech Services in BFSI | Webinar

November 6, 2025

7 a.m. PST | 9 a.m. CST | 10 a.m. EST | 3 p.m. GMT | 8:30 p.m. IST

Webinar

1 hour

Events
Applications, Cloud, and Engineering in 2026: The Rebound Playbook for Growth Leaders

Applications, Cloud, and Engineering in 2026: The Rebound Playbook for Growth Leaders | Webinar

November 4, 2025

7 a.m. PT | 9 a.m. CT | 10 a.m. ET | 3 p.m. GMT | 8:30 p.m. IST

Webinar

1 hour

Events
AI Safety: The Next Frontier in Trust & Safety

AI Safety: The Next Frontier in Trust & Safety | Webinar

Tuesday, October 28, 2025

8am PT | 10 am CT | 11am ET | 4pm BST | 8.30pm IST

Webinar

1 hour

Events
Scaling the Circular Economy: How Chemicals Companies Are Building Sustainable Value Chains

Scaling the Circular Economy: How Chemicals Companies Are Building Sustainable Value Chains | Webinar

October 23, 2025

7:00 a.m. PDT | 9:00 a.m. CDT | 10:00 p.m. EDT | 3:00 p.m. BST | 7:30 p.m. IST

Webinar

1 hour

Events

Driving GBS Performance: Skills? Capabilities? No, It’s Mindsets | Webinar

October 14, 2025

8 a.m. PT | 10 a.m. CT | 11 a.m. ET | 4 p.m. BST | 8:30 p.m. IST

Webinar

1 hour