Improved Business Performance: Exploring an Evolved FAO Strategy
Finance & Accounting outsourcing (FAO) engagements were some of the earliest to target cost savings as a key benefit. The market has now reached a maturity level to include increased scale, end-to-end process management and global coverage. The introduction of these drivers has correspondingly changed the value expectations of FAO customers. Leading buyers are now pushing the envelope of FAO value beyond mere cost arbitrage and are increasingly seeking to improve business process excellence, reduce complexity, and access expertise.
This webinar discusses the evolving impact FAO can deliver in terms of measurable business benefits (e.g., DSO reduction, faster resolution) and the role it can play in advancing overarching corporate strategies.
Bringing together a buyer, an analyst and a FAO provider, this webinar will address:
- Best practices for targeting more evolved FAO outcomes
- Having the right service, business metrics and analytics in place to improve performance
- Examples of actual engagements that have taken on an evolved FAO strategy
Date and Time
Tuesday, June 8, 2010
10:00 am Central Daylight Time (GMT – 05:00, Chicago)
11:00 am Eastern Daylight Time (GMT – 04:00, New York)
3:00 pm GMT Standard Time (GMT 00:00, London)
Speakers
Shelly Nicols – Director Finance, North America, Price Waterhouse Coopers
Katrina Menzigian – VP – Research, Everest Group
Vijay Damle – Head, Horizontals BPO, Tata Consultancy Services
