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Driving Larger-scale Adoption of Impact Sourcing from the Inside Out | VirtualRoundtable
Global CXM Requirements: What It Means to Be a Truly Global Service Provider
Research Teams that Deliver Maximum Value: The Everest Group Approach | LinkedIn Live
Majorel and Sitel Group® Merger Would Create a CXM Behemoth – Deal Continues Unabated M&A Activity in the Customer Experience Management Industry
Is AI Emotion Detection Ready for Prime Time?
Gaming! What It Takes to Reach the Next Level | LinkedIn Live
On-Demand LinkedIn Live
1 hour
The Contact Center Upgraded: Everything You Need to Know About Contact Center as a Service (CCaas) | Blog
Outsourcing Your CXM Operations for the First Time – Here Are 10 Things to Consider | Blog
CXM Market’s Dream Run – What’s Driving It and Will It Last? | Blog
Sitel Group’s Acquisition of SYKES Makes a Big Statement – What Does It Mean for the CXM Industry? | Blog
