lnsurance Intermediary BPS State of the Market 2024: Exploring Evolution and Strategic Growth Areas for the Managing General Agent (MGA) and Broker Segments

The insurance intermediary segments (agents, brokers, and managing general agents (MGAs)) across the globe had a strong uptick post the pandemic. This growth is due to the rising consolidation, rates hardening, increasing complexity of insurance products, growing PE capital influx, and accelerating technology adoption.

Intermediaries also partner with providers to leverage their domain and technology expertise, partnership ecosystems, and advisory capabilities to improve their operations and customer experiences.

In this report, we examine the global insurance intermediary Business Process Services (BPS) market. The report analyzes insurance intermediaries’ strategic and responsive investments, future strategic priorities, BPS adoption trends, deal value, and characteristics. It will assist insurance intermediaries, providers, and technology providers to understand the current intermediary BPS market.