Process Mining State of the Market 2025

Process mining software analyzes process-related information from event logs generated by ERP, CRM, and other enterprise systems to offer a fact-based approach to discover, monitor, and optimize as-is processes. It is a data-based approach to process optimization through applications and use cases spanning industries and process areas.

Process mining improves operational efficiency, increases customer satisfaction, and enhances employee experience. To support enterprise objectives, providers are upgrading their process mining product capabilities and expanding their features and functionalities.

In this report, we analyze process mining software providers, examining market size, adoption trends, buyer insights, solution characteristics, product capabilities and trends, and the provider landscape.