PEAK Matrix®

Recruitment Process Outsourcing (RPO) Services PEAK Matrix® Assessment 2025 – North America, EMEA, and Asia Pacific

Amid persistent talent shortages and macroeconomic uncertainty, Recruitment Process Outsourcing (RPO) continues to evolve as enterprises demand greater adaptability, technology integration, and regional specialization from their service providers. This report analyzes the global RPO landscape across North America, EMEA, and Asia Pacific, highlighting how service providers are responding to changing enterprise priorities in 2024. With scalability, cost-effectiveness, and innovation at the forefront, buyers are increasingly favoring providers that combine deep geographic expertise with consistent delivery capabilities and strategic workforce advisory.

The report evaluates over 50 RPO providers using the Everest Group PEAK Matrix® framework, categorizing them as Leaders, Major Contenders, Aspirants, and Star Performers. It explores providers’ market share, buyer satisfaction, and technology investments across geographies. The report offers actionable insights for procurement and talent acquisition leaders seeking high-performing RPO partners aligned with their long-term workforce strategies.